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DHL Express Kenya
The world’s leading international express courier and logistics company — connecting Kenya to over 220 countries and territories with reliable, time-definite shipping.
🚚 Express Courier & Logistics
🌍 220+ Countries
👥 380,000+ Employees Globally
📋 About DHL Express Kenya
DHL Express is the international express arm of Deutsche Post DHL Group, the global logistics leader based in Bonn, Germany. In Kenya the company has operated for decades and remains the first choice for businesses and individuals who need reliable cross-border shipping.
The Kenya operation runs a network of service points and drop-off locations across Nairobi, Mombasa, Kisumu, Nakuru and other towns. Customers can ship documents and parcels, book time-definite international services, arrange customs clearance, and track every movement online. Beyond pure express, DHL also provides air and ocean freight, road transport, warehousing and full supply-chain solutions through its sister divisions.
Whether you are sending a single envelope or managing high-volume e-commerce fulfilment, DHL Kenya combines global reach with local knowledge and a large network of agents and service points.
🏷️ Company Details
| Industry | Courier, Logistics & Supply Chain |
| Parent Company | Deutsche Post DHL Group |
| Kenya Head Office | Corner Lusaka Road & Witu Road, Industrial Area / DHL House, Nairobi |
| Postal Address | P.O. Box 67577-00200, Nairobi |
| Key Service Points | Nairobi (Mama Ngina / International Life House, Mombasa Road, Yaya, Sarit & others), Mombasa, Kisumu, Nakuru, Malindi |
| Global Reach | 220+ countries and territories |
| Global Workforce | Approximately 380,000–400,000 employees |
| Phone (Main) | +254 711 017 100 |
| Toll-Free / Customer Service | 0800 600 101 / +254 20 760 9509 |
| Website | dhl.com/ke-en |
⚙️ Services Offered
🔵 Domestic Courier
🔵 Air & Ocean Freight
🔵 Road Transport
🔵 Customs Clearance
🔵 E-Commerce Shipping
🔵 Warehousing & Fulfilment
🔵 Supply Chain Solutions
🔵 Online Tracking 24/7
🕐 Working Hours
| Monday – Friday | Typically 8:00 / 9:00 AM – 5:00 / 7:00 PM (varies by service point) | Open |
| Saturday | Morning hours (usually until 12:00 / 1:00 or 4:00 PM) | Open |
| Sunday | Closed | Closed |
📸 Photos
DHL Express Kenya service point
Customer service point for drop-off and collection
On-road express delivery fleet
📍 Location & Map
📍 Corner Lusaka Road & Witu Road, Industrial Area, Nairobi · Also service points at International Life House (Mama Ngina Street) and other locations · Get Directions →
📬 Contact Information
| 🌐 Website | dhl.com/ke-en |
| 📞 Main Line | +254 711 017 100 |
| 📞 Toll-Free / CS | 0800 600 101 / +254 20 760 9509 |
| 📍 Head Office | Corner Lusaka Road & Witu Road, Industrial Area, Nairobi |
| 🏢 Other Locations | Mombasa, Kisumu, Nakuru, Malindi + multiple Nairobi service points |
🔗 Social Media
⭐ Reviews & Ratings
DHL remains the preferred choice for international express shipping from Kenya. Customers value the global network, tracking reliability and professional handling of documents and parcels.
“Reliable for urgent documents to Europe. Tracking updates came on time and the package arrived as promised.”
“Dropped a parcel at the Mama Ngina service point. Staff were helpful with the paperwork and the shipment cleared customs without issues.”
❓ Frequently Asked Questions
🔗 Related Businesses
Other courier and logistics providers in Kenya:
Listed on Business.co.ke · Information verified as of August 2026 ·
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