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National Bank of Kenya (NBK)
A subsidiary of KCB Group — retail, corporate, and diaspora banking with a heritage dating back to 1968, serving customers through branches nationwide.
🏦 Commercial Bank (KCB Group Subsidiary)
📅 Founded 1968
🕐 24-Hour Banking Halls
📋 About National Bank of Kenya
National Bank of Kenya (NBK) was established in 1968 as a wholly government-owned institution, created to promote indigenous participation in the country’s financial sector during the early years of Kenya’s independence. Over the decades, the bank grew into a full-service commercial bank offering retail, corporate, and treasury services nationwide. In 2019, KCB Group Plc acquired NBK, and the bank has since operated as a subsidiary within the KCB Group, benefiting from the group’s broader technological infrastructure and regional network while continuing to operate under its own brand and banking licence.
NBK’s head office is at the National Bank Building, Harambee Avenue, Nairobi. The bank offers personal and business banking accounts, loans and asset finance, trade finance, treasury services, mobile and internet banking, and dedicated diaspora banking products for Kenyans living abroad. Several of the bank’s branches, including its Harambee Avenue head office, operate extended or 24-hour banking hall services, reflecting its focus on accessibility for customers with demanding schedules.
🏷️ Company Details
| Type | Commercial Bank (KCB Group Subsidiary) |
| Founded | 1968 |
| Acquired by KCB Group | 2019 |
| Regulator | Central Bank of Kenya (CBK) |
| Head Office | National Bank Building, Harambee Avenue, Nairobi |
| City | Nairobi, Kenya |
| Postal Address | P.O. Box 72866-00200, Nairobi, Kenya |
| Phone (Call Centre) | +254 703 093100 / +254 732 293100 |
| Head Office Direct Line | +254 20 2828000 |
| info@nationalbank.co.ke | |
| Website | ke.nationalbank.co.ke |
⚙️ Products & Services
🔵 Business & SME Banking
🔵 Corporate Banking
🔵 Loans & Asset Finance
🔵 Trade Finance
🔵 Treasury Services
🔵 Mobile & Internet Banking
🔵 Diaspora Banking
🔵 24-Hour Banking Halls (Select Branches)
🕐 Opening Hours
| Monday | 8:30 AM – 4:00 PM (Standard) · Select Branches 24 Hours | Open |
| Tuesday | 8:30 AM – 4:00 PM (Standard) · Select Branches 24 Hours | Open |
| Wednesday | 8:30 AM – 4:00 PM (Standard) · Select Branches 24 Hours | Open |
| Thursday | 8:30 AM – 4:00 PM (Standard) · Select Branches 24 Hours | Open |
| Friday | 8:30 AM – 4:00 PM (Standard) · Select Branches 24 Hours | Open |
| Saturday | 9:00 AM – 1:00 PM (Select Branches) | Open |
| Sunday | — | Closed |
🗺️ Service Areas
📍 Major Towns Nationwide
🌍 Diaspora — Kenyans Abroad
📸 Photos
National Bank Building — NBK’s head office on Harambee Avenue, Nairobi
An NBK branch banking hall serving retail and corporate clients
NBK’s mobile banking app for everyday transactions
NBK’s 24-hour banking hall service at select branches
📍 Location & Map (Head Office)
📍 National Bank Building, Harambee Avenue, Nairobi, Kenya · Get Directions →
📬 Contact Information
| 🌐 Website | ke.nationalbank.co.ke |
| 📞 Call Centre | +254 703 093100 / +254 732 293100 |
| 📞 Head Office Direct | +254 20 2828000 |
| info@nationalbank.co.ke | |
| 📍 Head Office | National Bank Building, Harambee Avenue, P.O. Box 72866-00200, Nairobi, Kenya |
🔗 Social Media
⭐ Reviews & Ratings
NBK is valued by long-standing customers for its institutional heritage since 1968, and the KCB Group backing has given many customers added confidence in the bank’s stability following the 2019 acquisition.
“Been banking here for over a decade and the transition after KCB’s acquisition has been smooth. Appreciate having a 24-hour banking hall at the Harambee Avenue branch whenever I need to sort something out late in the day.”
“Diaspora banking has allowed me to keep managing finances back home while working abroad. Communication with customer care has generally been responsive whenever I’ve had a query about a transfer.”
📝 Share Your Experience
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❓ Frequently Asked Questions
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