FedEx Kenya
Global express delivery, courier and logistics services connecting Kenya to over 220 countries. Reliable international shipping, tracking and customs clearance.
📞 +254 20 760 9493
🌐 fedex.com/en-ke
🏷️ Key Facts
| Category | Express Courier & Logistics |
| Parent Company | FedEx Corporation (USA) |
| Head Office / Station | Mitchell Cotts Transit Shed, Air Cargo Terminal, JKIA, Nairobi |
| Customer Experience Number | +254 20 760 9493 |
| Toll-Free / Location Line | 0800 222 237 |
| Website | fedex.com/en-ke |
| Operating Hours (Customer Care) | Mon–Fri 08:30–17:30 · Sat 09:00–13:00 · Closed Sunday |
| Network | Over 220 countries & territories worldwide |
📋 About FedEx Kenya
FedEx Kenya is the local operation of FedEx Express, one of the world’s largest international express delivery companies. It provides time-definite international shipping of documents, packages and freight from Kenya to more than 220 countries and territories.
The Kenya headquarters and main station are located at the Mitchell Cotts Transit Shed, Air Cargo Terminal, Jomo Kenyatta International Airport (JKIA), Nairobi. FedEx offers door-to-door services with customs clearance, real-time tracking, and a range of express and economy options designed for businesses and individuals.
Customers can track shipments, get rates, schedule pickups and manage accounts online via fedex.com/en-ke or the FedEx Mobile App.
⚙️ Products & Services
FedEx International Economy
International Freight
Document Shipping
Package Tracking
Customs Clearance
Pickup Scheduling
Hold at Location
Online Shipping Tools
FedEx specialises in time-definite international express delivery with full tracking and customs support. Rates and transit times vary by destination and service type — check online or call customer care for quotes.
📍 Key Locations
| Location | Address / Notes |
|---|---|
| Head Station (JKIA) | Mitchell Cotts Transit Shed, Air Cargo Terminal, JKIA, Nairobi |
| Customer Care | +254 20 760 9493 (Mon–Fri 08:30–17:30, Sat 09:00–13:00) |
| Other Locations | Service points and drop-off locations available — check local.fedex.com/en-ke |
FedEx maintains a presence at JKIA and authorised locations across Kenya. Always confirm the nearest drop-off or service point on the official location finder.
Find FedEx locations →
🅿️ Practical Information
| Customer Care | +254 20 760 9493 |
| Toll-Free / Station | 0800 222 237 |
| Hours | Mon–Fri 08:30–17:30 · Sat 09:00–13:00 · Closed Sunday |
| Tracking | Available on fedex.com/en-ke and FedEx Mobile App |
| Online Tools | Get rates, create shipments, schedule pickups, manage accounts |
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📸 Photos
Mitchell Cotts – Air Cargo Terminal
Express Shipping
Worldwide Delivery
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📍 Location & Map
📍 Mitchell Cotts Transit Shed, Air Cargo Terminal, JKIA, Nairobi
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📬 Contact Details
| Customer Care | +254 20 760 9493 |
| Toll-Free / Station | 0800 222 237 |
| Website | fedex.com/en-ke |
| Head Station | Mitchell Cotts Transit Shed, Air Cargo Terminal, JKIA, Nairobi |
| Hours | Mon–Fri 08:30–17:30 · Sat 09:00–13:00 · Closed Sunday |
🔗 Official Links
❓ Frequently Asked Questions
Call +254 20 760 9493 (Mon–Fri 08:30–17:30, Sat 09:00–13:00). Station line: 0800 222 237.
Main station: Mitchell Cotts Transit Shed, Air Cargo Terminal, JKIA, Nairobi. Use the official location finder for other points.
Visit fedex.com/en-ke, enter your tracking number, or use the FedEx Mobile App.
International Priority, International Economy, freight services, document and package shipping with customs clearance and tracking.
Use the online rate tool on fedex.com/en-ke or call customer care for personalised rates.
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Information last checked: August 2026
Source: Official FedEx Kenya website (fedex.com/en-ke) and publicly available records. Locations, hours, rates and contacts can change — please confirm directly with FedEx.
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