Standard Chartered Bank Kenya — First Foreign Bank Since 1911, Westlands | Business Listings Kenya

Grace Wanjiku
11 Min Read

✓ Verified Listing

🏦 International Commercial Bank

Standard Chartered Bank Kenya

Here for good — the first foreign bank to operate in Kenya, pioneering 24-hour ATM banking since 1911, with 36+ branches and 108 ATMs nationwide.

📍 Standard Chartered @ Chiromo, 48 Westlands Road, Nairobi
🏦 International Commercial Bank
📅 Established 1911 (NSE Listed Since 1989)
🏢 36+ Branches, 108 ATMs

📋 About Standard Chartered Bank Kenya

Standard Chartered Bank Kenya, a subsidiary of Standard Chartered PLC, has been a cornerstone of the Kenyan financial sector since its establishment in 1911, making it the first foreign bank to operate in the country. Over more than a century of operation, the bank has pioneered several banking innovations in Kenya, including 24-hour ATM banking and unsecured personal loans. Standard Chartered Bank Kenya is one of 38 licensed commercial banks in the country and has been listed on the Nairobi Securities Exchange since 1989.

The bank’s headquarters, Standard Chartered @ Chiromo, is located along Westlands Road, Nairobi, and serves as the central hub for its operations, including corporate banking, wealth management, and regional technology support for East Africa. Standard Chartered operates over 36 branches and 108 ATMs nationwide, with 22 of those branches concentrated in Nairobi County alone, providing tailored personal, business, priority, and corporate banking solutions. The bank has invested heavily in digital innovation, offering the Standard Chartered Mobile App and Online Banking for convenient, round-the-clock access to financial services.

🏷️ Company Details

TypeInternational Commercial Bank (NSE Listed)
Established in Kenya1911 (First Foreign Bank in Kenya)
NSE ListingSince 1989
Parent CompanyStandard Chartered PLC
RegulatorCentral Bank of Kenya (CBK)
Head OfficeStandard Chartered @ Chiromo, 48 Westlands Road, Nairobi
CityNairobi, Kenya
Postal AddressP.O. Box 30003-00100, GPO, Nairobi, Kenya
Branches36+ Nationwide (22 in Nairobi County)
ATMs108 Nationwide
24-Hour Client Centre+254 20 3293900 / +254 703 093900 / +254 732 143900
Websitesc.com/ke

⚙️ Products & Services

🔵 Personal Banking
🔵 SME Banking
🔵 Corporate & Institutional Banking
🔵 Priority & Affluent Banking
🔵 Wealth Management
🔵 Unsecured Personal Loans
🔵 24-Hour ATM Banking
🔵 Standard Chartered Mobile App
🔵 Online Banking
🔵 Video/Chat Client Support

🏢 Selected Branch Locations & Contacts

BranchLocation
Chiromo (Head Office & Priority Centre)Standard Chartered @ Chiromo, 48 Westlands Road, Nairobi
Industrial AreaSameer Business Park, Block E, Mombasa Road, Nairobi
MuthaigaMobil Plaza Building, Ground Floor, Muthaiga Road, Nairobi
Nairobi CBDNairobi Central Business District
WestlandsWestlands, Nairobi
MombasaMombasa (Coast Region)
NakuruNakuru Town (Rift Valley Region)
KisumuKisumu Town (Nyanza Region)
EldoretEldoret (North Rift Region)
MalindiMalindi (Coast Region)
KitaleKitale (Western Region)
KakamegaKakamega (Western Region)

Standard Chartered operates 36+ branches with 22 concentrated in Nairobi County. All branches can be reached via the 24-hour Client Centre. For the full interactive branch and ATM locator, visit sc.com/ke/branch-locator

🕐 Opening Hours

Monday9:00 AM – 4:00 PM (Standard) · 24-Hour Client CentreOpen
Tuesday9:00 AM – 4:00 PM (Standard) · 24-Hour Client CentreOpen
Wednesday9:00 AM – 4:00 PM (Standard) · 24-Hour Client CentreOpen
Thursday9:00 AM – 4:00 PM (Standard) · 24-Hour Client CentreOpen
Friday9:00 AM – 4:00 PM (Standard) · 24-Hour Client CentreOpen
Saturday9:00 AM – 12:00 PM (Standard); Priority Banking May ExtendOpen
SundayClosed (Branches) · 24-Hour Client Centre & ATMsClosed
📞 Standard Chartered’s Client Centre operates 24 hours a day, and ATM services are available round the clock — a legacy of the bank pioneering 24-hour ATM banking in Kenya. Priority Banking clients may access extended branch hours at select locations.

🗺️ Service Areas

📍 Nairobi (22 Branches)
📍 Mombasa & Malindi (Coast Region)
📍 Nakuru & Eldoret (Rift Valley)
📍 Kisumu (Nyanza Region)
📍 Kitale & Kakamega (Western Region)
🌍 East African Regional Banking Hub

📸 Photos

Standard Chartered @ Chiromo — head office on 48 Westlands Road, NairobiStandard Chartered @ Chiromo — head office on 48 Westlands Road, Nairobi
A Standard Chartered branch banking hall serving clients across KenyaA Standard Chartered branch banking hall serving clients across Kenya
sc ke transfer fundsThe Standard Chartered Mobile App — digital banking access 24/7

A Standard Chartered ATM — pioneering 24-hour ATM banking in Kenya since the bank's early years

A Standard Chartered ATM — pioneering 24-hour ATM banking in Kenya since the bank’s early years

Swipe to view more photos

📍 Location & Map (Head Office)

📍 Standard Chartered @ Chiromo, 48 Westlands Road, Nairobi, Kenya · Get Directions →

📬 Contact Information

🌐 Websitesc.com/ke
📞 24-Hour Client Centre+254 20 3293900 / +254 703 093900 / +254 732 143900
📍 Head OfficeStandard Chartered @ Chiromo, Level 2, 48 Westlands Road, P.O. Box 30003-00100, Nairobi, Kenya
💬 Video/Chat SupportAvailable via sc.com/ke/help/contact-us
🚨 ComplaintsVisit any branch, call the Client Centre, or use the escalation contacts listed on sc.com/ke

🔗 Social Media

⭐ Reviews & Ratings

4.0
⭐⭐⭐⭐
Customer Rating

Standard Chartered is respected for its long history and international standards in Kenya, particularly valued by priority and affluent banking clients, corporate customers, and those needing seamless international banking connections.

⭐ Leave a Review on Facebook

V
Victoria Achieng
Priority Banking Client, Chiromo · April 2026
★★★★★

“Priority Banking at the Chiromo branch has been a genuinely elevated experience — dedicated relationship management and quick turnaround on wealth management queries. Being able to manage international transactions seamlessly is also a major plus given Standard Chartered’s global network.”

K
Kevin Mutuku
SME Owner, Industrial Area · February 2026
★★★★☆

“Bank at the Industrial Area branch for my business, and SME banking support has generally been good. Given the century-plus track record of this bank in Kenya, there’s real confidence knowing my finances are managed by such an established institution.”

A
Ann Wambui
Personal Banking Customer, Muthaiga · December 2025
★★★★★

“The Muthaiga branch is convenient and well-staffed. Mobile app has worked reliably for my everyday transfers and bill payments. Appreciate that the 24-hour Client Centre is genuinely responsive whenever I’ve called outside branch hours.”

D
David Kiprotich
Corporate Client, Nairobi · September 2025
★★★★★

“As a corporate client, we value Standard Chartered’s East Africa regional connections and technology support hub based right here in Nairobi. Cross-border transactions and trade finance for our regional operations have been handled professionally.”

📝 Share Your Experience

Are you a Standard Chartered Kenya customer? Rate them and leave a comment below.





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❓ Frequently Asked Questions

Where is Standard Chartered Bank Kenya head office?

The head office is Standard Chartered @ Chiromo, 48 Westlands Road, Nairobi. P.O. Box 30003-00100, GPO, Nairobi, Kenya.

How do I contact Standard Chartered customer care?

Call the 24-hour Client Centre on +254 20 3293900, +254 703 093900, or +254 732 143900. You can also visit any branch in person or use video/chat support via sc.com/ke.

Was Standard Chartered the first foreign bank in Kenya?

Yes. Standard Chartered Bank Kenya has operated in the country since 1911, making it the first foreign bank to enter the Kenyan market, with over a century of continuous operation.

How many Standard Chartered branches are there in Kenya?

Standard Chartered operates over 36 branches and 108 ATMs across Kenya, with 22 branches concentrated in Nairobi County alone.

What innovations has Standard Chartered pioneered in Kenya?

Standard Chartered pioneered 24-hour ATM banking and unsecured personal loans in Kenya, reflecting its long-standing role as an innovator in the country's banking sector.

Is Standard Chartered listed on the Nairobi Securities Exchange?

Yes. Standard Chartered Bank Kenya has been listed on the Nairobi Securities Exchange since 1989 and is one of 38 licensed commercial banks operating in the country.

Listed on Business.co.ke · Business Listings Kenya · Last Updated: June 2026 ·
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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