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Heritage Insurance Kenya
The Heritage Insurance Company Kenya Limited — general (short-term) insurer offering motor, medical, domestic package, commercial and other covers. Part of Liberty Kenya Holdings. Confirm products when you call.
📞 0711 039 000
🌐 heritageinsurance.co.ke
🏷️ Key Facts
| Legal name | The Heritage Insurance Company Kenya Limited |
| Also known as | Heritage Insurance · Heritage Kenya |
| Category | General (short-term) insurance · Medical · Motor · Commercial |
| Parent | Liberty Kenya Holdings PLC (NSE listed) |
| Regulator | Insurance Regulatory Authority (IRA) Kenya |
| Head office | Liberty House, Processional Way, Nairobi P.O. Box 30390-00100 |
| Main phones | 0711 039 000 · 020 278 3000 · 0734 101 000 |
| Medical call centre (24/7) | 0711 076 333 |
| info@heritage.co.ke | |
| Website | heritageinsurance.co.ke |
| Sister company | Liberty Life Assurance Kenya (life & pensions) |
📋 About Heritage Insurance
The Heritage Insurance Company Kenya Limited is a general insurance provider in Kenya. It is a subsidiary of Liberty Kenya Holdings PLC, which is listed on the Nairobi Securities Exchange. The group also includes Liberty Life Assurance Kenya for life and pension products.
Heritage offers short-term insurance covers for individuals and businesses, including motor (private and commercial), domestic package (home contents), medical (HeriAfya and group plans), fire, public liability, goods in transit, professional indemnity and other commercial lines. Some products use telematics, such as the Auto Correct motor policy.
The head office is at Liberty House on Processional Way, Nairobi. Branch locations include City Centre (Lonrho House, Standard Street), Mombasa (NSSF Building, Nkrumah Road), Nakuru, Kisumu, Thika, Naivasha, Eldoret, Meru and others. Public contact numbers are 0711 039 000 and 020 278 3000. The 24-hour medical call centre is 0711 076 333.
Policies, premiums, benefits and branch details can change. Confirm current terms, quotes and the nearest branch directly with Heritage Insurance before taking cover.
🛡️ Products & Services
🏠 Domestic package (home)
🏥 Medical / HeriAfya
🏢 Commercial lines
🔥 Fire & perils
⚖️ Public liability
🚚 Goods in transit
✈️ Travel insurance
Confirm current products, benefits, exclusions and premiums on the official website or by calling 0711 039 000.
📍 Key Locations
| Head office | Liberty House, Processional Way, Nairobi 0711 039 000 · 020 278 3000 |
| City Centre | Lonrho House, Mezzanine 2, Standard Street |
| Mombasa | NSSF Building, Nkrumah Road |
| Other branches | Nakuru, Kisumu, Thika, Naivasha, Eldoret, Meru, Nanyuki and others. Confirm the nearest branch when you call. |
Branch addresses and contacts can change. Use the official website or call the main line for the latest list.
🕐 Practical Information
Main phones: 0711 039 000 · 020 278 3000 · 0734 101 000
Medical call centre (24/7): 0711 076 333
Email: info@heritage.co.ke
Tip: Have your policy number or vehicle details ready for quotes or claims. Confirm current premiums, benefits and any waiting periods before taking cover. Medical emergency numbers should be used for urgent medical assistance under active policies.
⭐ Customer Information
📞 Main: 0711 039 000
🏢 HQ: Liberty House, Processional Way, Nairobi
🛡️ Type: General insurance (IRA regulated)
🏥 Medical support: 24/7 call centre 0711 076 333
📌 Note: Confirm current products, premiums and branch locations by calling
🕐 Busy periods: Month-end and renewal periods can mean longer response times
⭐ Customer Reviews
Have you used Heritage Insurance for motor, medical or other cover? We welcome genuine feedback.
Include your rating (1–5 stars), name (optional), product used and your honest experience.
Reviews are moderated before publication. Your personal information will not be published without your consent.
📸 Photos
Official event – Liberty Kenya / Heritage Insurance
Industry event – Official Liberty Kenya post
Team & agents – Official Liberty Kenya materials
👆 Swipe to view more photos
Images sourced from official Liberty Kenya / Heritage Insurance social media posts.
📍 Location & Map (Liberty House)
📍 Liberty House, Processional Way, Nairobi
Open in Google Maps →
📬 Contact Details
| Main phone | 0711 039 000 |
| Landline | 020 278 3000 |
| Other | 0734 101 000 |
| Medical call centre (24/7) | 0711 076 333 |
| info@heritage.co.ke | |
| Website | heritageinsurance.co.ke |
| Head office | Liberty House, Processional Way, Nairobi P.O. Box 30390-00100 |
📱 Official Links
Prefer the official website and the numbers above. Confirm any payment or agent instruction with the care line before you act.
❓ Frequently Asked Questions
Where is Heritage Insurance head office?
Liberty House, Processional Way, Nairobi. P.O. Box 30390-00100.
What is the main phone number?
0711 039 000 · landline 020 278 3000. Medical call centre (24/7): 0711 076 333.
What insurance does Heritage offer?
General insurance including motor, domestic package, medical (HeriAfya and group), commercial lines, fire, liability and travel. Confirm current products when you call.
Is Heritage part of Liberty?
Yes. The Heritage Insurance Company Kenya Limited is a subsidiary of Liberty Kenya Holdings PLC. Liberty Life handles life and pension products.
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Information last checked: November 2026
Source: Official Heritage Insurance and Liberty Kenya materials (heritageinsurance.co.ke, liberty.co.ke). Products, premiums, branch details and contact numbers can change. Confirm on 0711 039 000 or the official website.
Photos sourced from official Liberty Kenya / Heritage Insurance social media posts.
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