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NCBA Bank Kenya
One of East Africa’s largest commercial banks — formed through the 2019 merger of NIC Bank and Commercial Bank of Africa, serving millions across Kenya and beyond.
🏦 Commercial Banking
📅 Est. 2019 (Merger)
🏢 72+ Branches Nationwide
📋 About NCBA Bank Kenya
NCBA Bank Kenya PLC is a leading commercial bank formed in 2019 through the merger of NIC Bank and Commercial Bank of Africa (CBA) creating one of the largest financial institutions in East Africa. Licensed and regulated by the Central Bank of Kenya, NCBA Bank operates as a subsidiary of NCBA Group PLC, which has a presence in Kenya, Uganda, Tanzania, Rwanda, and Ivory Coast.
Headquartered at NCBA Centre on Mara Road and Ragati Road in Upper Hill, Nairobi, the bank maintains over 72 networked branches across Kenya. NCBA is widely known for pioneering M-Shwari in partnership with Safaricom’s M-Pesa — one of the world’s most successful mobile banking products. In Q1 2026, NCBA Group reported a profit after tax of KES 6.0 billion, a 9% increase year-on-year.
🏷️ Company Details
| Industry | Commercial Banking & Financial Services |
| Formed | 2019 (Merger of NIC Bank & CBA) |
| Parent Company | NCBA Group PLC |
| Head Office | NCBA Centre, Mara Road & Ragati Road, Upper Hill, Nairobi |
| Swift Code | CBAFKENX |
| Branches in Kenya | 72+ Nationwide |
| Regional Presence | Kenya, Uganda, Tanzania, Rwanda, Ivory Coast |
| Regulator | Central Bank of Kenya (CBK) |
| Q1 2026 PAT | KES 6.0 Billion (↑9% YoY) |
⚙️ Services Offered
🟢 Business Banking
🟢 Corporate Banking
🟢 Mobile Banking (M-Shwari)
🟢 Internet Banking
🟢 Asset Finance
🟢 Mortgage & Home Loans
🟢 Personal Loans
🟢 Trade Finance
🟢 Insurance Products
🟢 Investment Solutions
🟢 SME Banking
🟢 Forex & International Transfers
🟢 M-Pesa Banking Integration
🕐 Working Hours
| Monday | 8:00 AM – 5:00 PM | Open |
| Tuesday | 8:00 AM – 5:00 PM | Open |
| Wednesday | 8:00 AM – 5:00 PM | Open |
| Thursday | 8:00 AM – 5:00 PM | Open |
| Friday | 8:00 AM – 5:00 PM | Open |
| Saturday | 8:00 AM – 12:30 PM | Open |
| Sunday | — | Closed |
📍 Location & Map
📍 NCBA Centre, Mara Road & Ragati Road, Upper Hill, Nairobi · Get Directions →
📬 Contact Information
| 🌐 Website | ke.ncbagroup.com |
| 📞 Customer Care | +254 20 288 4444 / +254 711 056 444 / +254 732 156 444 |
| 📍 Head Office | NCBA Centre, Mara Road & Ragati Road, Upper Hill, Nairobi, Kenya |
| 🔑 Swift Code | CBAFKENX |
🔗 Social Media
⭐ Reviews
NCBA Bank Kenya is well regarded for its digital banking innovation, wide branch network, and pioneering M-Shwari mobile lending product which has transformed financial access for millions of Kenyans.
❓ Frequently Asked Questions
Listed on Business.co.ke · Information verified as of June 2026 ·
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