“Having gone to different hospitals and not getting help, we landed at KNH. My son had a major surgery and was discovered to have kidney cancer. He was well taken care of even after the surgery. Today our miracle boy is grown and in his final year at university. The oncology doctors are the best.”

“Training at KNH School of Nursing has exposed me to real, complex cases at Kenya’s largest referral hospital. The clinical experience is unmatched anywhere else in the country given the sheer volume and diversity of patients.”

“I was referred here for specialist care and the medical treatment itself was thorough once seen. Given how many patients come through as Kenya’s main national referral hospital, waiting times for certain departments can be long. I understand it’s a resourcing challenge given the scale of what they handle daily.”

“Having the SHA office right on the hospital premises made registering and sorting out my claims much easier than I expected. Staff there were patient in explaining the process. Grateful that this level of specialist care is accessible through the public system.”

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Does Kenyatta National Hospital accept SHA (Social Health Authority)?

Yes. KNH has a dedicated SHA office located on the hospital premises, Hospital Road, Upper Hill, Nairobi, specifically to support SHA registration and claims for patients and visitors at Kenya's largest referral hospital.

Where is Kenyatta National Hospital located?

KNH is on Hospital Road, Upper Hill, Nairobi. P.O. Box 20723-00202, Nairobi, Kenya.

How do I contact KNH?

Call the main line 020 2726300, mobile lines 0709 854000 or 0730 643000, or the toll-free number 1521. For urgent matters, use the hotline 020 2737390 or referral line 0719 510510. Email knhadmin@knh.or.ke.

Does KNH have a private wing?

Yes. KNH operates a Private Care Consultancy Clinic (KPCC), offering private care within the hospital. Contact KPCC Customer Service on 020 7244707 or the Admissions Desk on +254 785 405591.

Does KNH train nurses and doctors?

Yes. KNH is the primary teaching hospital for the University of Nairobi's Faculty of Health Sciences, JKUAT, and KMTC. It also runs its own KNH School of Nursing, offering Certificate courses for healthcare workers and Higher Diploma courses in specialised nursing.

Is KNH open 24 hours?

Yes. As Kenya's largest national referral hospital, KNH's Accident & Emergency, ICU, and inpatient wards operate 24/7. The Labour Ward can be reached directly on 020 2711515.