AMACO Insurance — General Insurance, 21+ Branches Nationwide | Business Listings Kenya

Grace Wanjiku
11 Min Read

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🛡️ General Insurance

AMACO Insurance (Africa Merchant Assurance Company)

Every dream deserves protection — affordable, innovative general insurance solutions with 21+ branches across Kenya since 2000.

📍 NextGen Mall, Mombasa Road, Nairobi
🛡️ General Insurance
📅 Licensed 2000
🏢 21+ Branches Nationwide

📋 About AMACO Insurance

Africa Merchant Assurance Company Limited (AMACO) is incorporated in Kenya and licensed to transact general insurance business, having been licensed and beginning full operations in the year 2000. The company was formed to offer a wide range of insurance solutions primarily targeted at merchants and businesses interested in the Kenyan economy, and has since grown into one of the country’s leading general insurers, with a wide and creative product portfolio that sets it apart in a competitive market. AMACO’s head office is at NextGen Mall, 4th Floor, along Mombasa Road, Nairobi.

AMACO’s team of highly qualified, experienced, and dynamic staff render personalised, efficient, and professional insurance services guided by the company’s core values of Customer Focus, Integrity, and Teamwork. The company operates through 21+ branches spread across the country, bringing insurance services closer to clients in major towns from Nairobi to Kisumu, Kisii, Kitale, Voi, and Bomet. AMACO also offers a convenient online platform for certain products, such as bid bond insurance, allowing businesses to apply and get approved in minutes rather than the traditional lengthy process.

🏷️ Company Details

IndustryGeneral Insurance
Licensed / Founded2000
RegulatorInsurance Regulatory Authority (IRA)
Industry AssociationAssociation of Kenya Insurers (AKI) Member
Head OfficeNextGen Mall, 4th Floor, Mombasa Road, Nairobi
CityNairobi, Kenya
Postal AddressP.O. Box 61599-00200, Nairobi, Kenya
Branches21+ Nationwide
Phone020 220 4000
Mobile0792 256 233 / 0738 312 121
SMS Shortcode40033
Emailcustomercare@amaco.co.ke / info@amaco.co.ke
Websiteamaco.co.ke

⚙️ Products & Services

🔵 Motor Insurance (Private & Commercial)
🔵 Domestic Package (Home Insurance)
🔵 Travel Insurance
🔵 Student Personal Accident Cover
🔵 Bid Bond Insurance (Online, Minutes)
🔵 Merchant Commercial Insurance
🔵 Burglary Insurance
🔵 Consequential Loss Cover
🔵 Contractors All Risks (CAR)
🔵 Public Liability Insurance
🔵 Professional Indemnity
🔵 Engineering Insurance
🔵 Fire (Domestic & Industrial)
🔵 Marine Insurance
🔵 Theft Insurance

🏢 Branch Locations & Contacts

BranchLocationContact
Head Office (Imara Daima)NextGen Mall, 4th Floor, Mombasa Road, Nairobi020 220 4000
Transnational PlazaTransnational Plaza, 2nd Floor, Mama Ngina Street, Nairobi020 220 4000
EABS BranchEABS Building, 5th Floor, Tom Mboya Street, Nairobi020 220 4000
KisumuKenya Re-insurance Plaza, 5th Floor, Oginga Odinga Street, Kisumu020 220 4000
KisiiUhuru Plaza, 2nd Floor, Kisumu Road, Kisii020 220 4000
KitaleVictor House, 2nd Floor, Posta Road, Kitale020 220 4000
BometRottonya Plaza, 3rd Floor, Bomet020 220 4000
VoiMagamba Plaza, 2nd Floor, Opposite Kenya Power, Voi020 220 4000

AMACO operates 21+ branches nationwide. For the complete branch list, visit amaco.co.ke/branches

🕐 Opening Hours

Monday8:00 AM – 5:00 PMOpen
Tuesday8:00 AM – 5:00 PMOpen
Wednesday8:00 AM – 5:00 PMOpen
Thursday8:00 AM – 5:00 PMOpen
Friday8:00 AM – 5:00 PMOpen
SaturdayClosed
SundayClosed
💻 Certain products, including Bid Bond Insurance, can be applied for and approved online 24/7 via amaco.co.ke. Branch hours are standard weekday business hours — call ahead to confirm your nearest branch.

🗺️ Service Areas

📍 Nairobi (Head Office & CBD Branches)
📍 Kisumu & Nyanza Region
📍 Kisii County
📍 Kitale & Trans Nzoia County
📍 Bomet County
📍 Voi & Taita-Taveta County
📍 21+ Branches Nationwide

📸 Photos

AMACO's head office at NextGen Mall, Mombasa Road, NairobiAMACO’s head office at NextGen Mall, Mombasa Road, Nairobi
amaco An AMACO Insurance branch serving clients across KenyaAn AMACO Insurance branch serving clients across Kenya
AMACO's tailored motor insurance policies for private and commercial vehiclesAMACO’s tailored motor insurance policies for private and commercial vehicles

AMACO's online platform — bid bond insurance approved in minutes

AMACO’s online platform — bid bond insurance approved in minutes

Swipe to view more photos

📍 Location & Map (Head Office)

📍 NextGen Mall, 4th Floor, Mombasa Road, Imara Daima, Nairobi, Kenya · Get Directions →

📬 Contact Information

🌐 Websiteamaco.co.ke
📞 Phone020 220 4000
📱 Mobile0792 256 233 / 0738 312 121
💬 SMS Shortcode40033
📧 Customer Carecustomercare@amaco.co.ke
📧 General Enquiriesinfo@amaco.co.ke
📍 Head OfficeNextGen Mall, 4th Floor, Mombasa Road, P.O. Box 61599-00200, Nairobi, Kenya

🔗 Social Media

⭐ Reviews & Ratings

4.3
⭐⭐⭐⭐
Client Rating

AMACO is particularly praised by small business owners for its fast, digital-first bid bond insurance process, and by travellers and students for accessible, affordable specialty covers not always offered by larger insurers.

⭐ Leave a Review on Facebook

J
John Mutua
Contracting Business Owner, Nairobi · April 2026
★★★★★

“Securing a bid bond insurance in a matter of minutes was a game changer for my small contracting business. The online platform made the entire process seamless, from application to approval. I highly recommend AMACO to anyone needing a bid bond.”

S
Sarah Njeri
Traveller, Nairobi · February 2026
★★★★★

“Buying travel insurance was the best decision I made for my vacation. When a sudden illness prevented me from travelling, I was able to recover my non-refundable expenses without any hassle. A small investment for huge peace of mind.”

D
Daisy Wanjiku
University Student, Nairobi · December 2025
★★★★★

“As a student on a tight budget, buying personal accident insurance before my internship was a good decision — it gave me a sense of protection I hadn’t considered before. The straightforward online process made it incredibly easy.”

P
Peter Kimani
Client, Kisumu · September 2025
★★★★☆

“Good to have a branch here in Kisumu without needing to travel to Nairobi for insurance matters. Motor insurance premiums were fairly competitive and the agent took time to tailor the policy to my needs rather than pushing a one-size-fits-all option.”

📝 Share Your Experience

Are you an AMACO Insurance policyholder? Rate them and leave a comment below.





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❓ Frequently Asked Questions

Where is AMACO Insurance head office?

AMACO's head office is at NextGen Mall, 4th Floor, Mombasa Road, Imara Daima, Nairobi. P.O. Box 61599-00200, Nairobi, Kenya. Call 020 220 4000.

What does AMACO stand for?

AMACO stands for Africa Merchant Assurance Company Limited, incorporated and licensed in Kenya in 2000 to transact general insurance business.

How do I get bid bond insurance from AMACO?

Visit amaco.co.ke to apply for bid bond insurance online. Many applicants report approval within minutes, making it a convenient option for contractors and small businesses needing bonds for tender submissions.

How many AMACO branches are there in Kenya?

AMACO operates over 21 branches across Kenya, including Nairobi, Kisumu, Kisii, Kitale, Bomet, and Voi, bringing insurance services closer to clients nationwide.

What types of insurance does AMACO offer?

AMACO offers Motor, Domestic Package, Travel, Student Personal Accident, Bid Bond, Merchant Commercial, Burglary, Consequential Loss, Contractors All Risks, Public Liability, Professional Indemnity, Engineering, Fire, Marine, and Theft insurance covers.

How do I contact AMACO customer care?

Call 020 220 4000 or mobile lines 0792 256 233 / 0738 312 121. Email customercare@amaco.co.ke or info@amaco.co.ke, or SMS shortcode 40033.

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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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