Easy Coach Kenya: Bus Routes, Online Booking, Parcel Services & Contacts

Grace Wanjiku
9 Min Read

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🚌 Transport & Logistics

Easy Coach Kenya

One of Kenya’s most trusted intercity bus and courier companies — comfort, safety, punctuality and passenger dignity on routes across Western Kenya, Nyanza, Rift Valley and into Uganda since 2003.

📍 Railways Go-down, Haile Selassie Avenue, Nairobi (HQ)
🚌 Passenger Transport & Courier
📅 Founded December 2003
🚏 35+ Destinations

📋 About Easy Coach Kenya

Easy Coach Ltd was founded in December 2003 by Azym Dossa, a former Chief Financial Officer at the legendary Akamba Bus company. Starting with just seven buses on the Nairobi–Kisumu route, Dossa introduced a radical model of fixed departure times, no overloading, clean passenger lounges, professional staff and a slight premium on fares in exchange for dignity and reliability.

The company grew rapidly into one of Kenya’s largest and most respected intercity operators, with a modern fleet of over 100 coaches, nearly 1,000 employees, and services covering more than 35 destinations across Western Kenya, Nyanza, the Rift Valley and Kampala, Uganda. Dossa stepped down as Managing Director in early 2025 citing health reasons and passed away in February 2026. The company continues under new leadership with the same core values of safety, comfort and punctuality.

Easy Coach is widely regarded for its disciplined operations, comfortable seating, on-time performance and reliable parcel/courier service. Passengers can book via the official website, Android app, Buupass, phone or any of the many booking offices nationwide.

🏷️ Company Details

IndustryPassenger Transport & Courier Services
FoundedDecember 2003
FounderAzym Dossa (1950–2026)
OwnershipPrivate — Easy Coach Ltd
Head OfficeRailways Go-down, Haile Selassie Avenue, Nairobi
CityNairobi, Kenya
Regions ServedWestern Kenya, Nyanza, Rift Valley, Nairobi & Kampala (Uganda)
Fleet100+ modern coaches
Phone (Call Centre)0709 100 000
Alternative Phones0726 354 300 / 0738 200 300
Emailsupport@easycoachkenya.com · bookings@easycoachkenya.com
Websiteeasycoachkenya.com

⚙️ Products & Services

🔵 Scheduled Intercity Bus Travel
🔵 Day & Night Departures
🔵 Letters & Parcels Courier
🔵 Group / Bus Hire
🔵 Online & App Booking
🔵 M-Pesa Payment

🚏 Major Routes & Destinations

CorridorKey Destinations
Nairobi – Western KenyaKisumu, Kakamega, Mumias, Bungoma, Busia, Malaba, Kitale, Eldoret, Webuye, Kaimosi, Kapsabet
Nairobi – NyanzaSiaya, Bondo, Usenge, Homabay, Kisii, Migori, Rongo, Sirare, Oyugis, Mbita
Nairobi – Rift ValleyNakuru, Kericho, Narok, Moi’s Bridge
InternationalKampala, Uganda

Fares typically range from KSh 1,500–2,000 depending on route and season. Check the website or app for live prices and availability. Multiple daily departures (day and night) on popular corridors.

🕐 Opening Hours & Booking

Call Centre & Online Booking24/7Open
Main Booking OfficesExtended hours / many operate dailyOpen
⚠️ Exact branch hours can vary. Always confirm schedules and arrive at least 30 minutes before departure. Easy Coach is known for strict on-time departures.

🗺️ Service Areas

📍 Nairobi
📍 Western Kenya
📍 Nyanza Region
📍 Rift Valley
📍 Kampala (Uganda)
📍 35+ Towns Nationwide

📸 Photos

Easy Coach Railways Go-down Haile Selassie Nairobi

Main terminal and booking office at Railways, Nairobi

easycoach

 Comfortable, well-maintained coaches on the road

Easy Coach bus interior seats Kenya

 Spacious, reclining seats designed for long-distance comfort

Easy Coach booking office lounge Kenya

Clean waiting lounges with proper facilities at major offices

📍 Location & Map (Head Office)

📍 Railways Go-down, Haile Selassie Avenue, Nairobi · Get Directions →

📬 Contact Information

🌐 Websiteeasycoachkenya.com
📞 Call Centre0709 100 000
📞 Booking Lines0726 354 300 / 0738 200 300
📧 Supportsupport@easycoachkenya.com
📧 Bookingsbookings@easycoachkenya.com
📧 Parcelsparcels@easycoachkenya.com
📍 Head OfficeRailways Go-down, Haile Selassie Avenue, Nairobi

🔗 Social Media & Booking Channels

⭐ Reviews & Ratings

4.2
⭐⭐⭐⭐
Customer Rating

Easy Coach is consistently praised for reliability, safety, comfortable seats, professional drivers and on-time departures. Many long-time travellers choose it specifically for the sense of dignity and predictability it offers on long-distance routes.

⭐ Leave a Review on Facebook

B
Booker O.
Frequent Traveller · 2025
★★★★★

“I’ve used Easy Coach for the last 7 years. Efficiency, reliability and most importantly safety has been your mantra all along — keep it up.”

J
Jerry O.
Customer · Kenya
★★★★★

“This for sure is the one and only recommended passenger connection. Why am I not surprised that it keeps scooping the ‘Best and Safest Road Transport’ year in year out. Love you Easy!”

P
Peniel S.
Customer · Kenya
★★★★★

“State of the Art. Thank you Easy Coach ❤️”

S
Sarah O.
Customer
★★★★★

“EasyCoach made my journey truly dignified! From the moment I stepped on board, I felt valued & respected.”

📝 Share Your Experience

Have you travelled with Easy Coach? Rate them and leave a comment below.

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Reviews are moderated before publishing. Please be honest and respectful.

❓ Frequently Asked Questions

Where is Easy Coach’s head office?

Railways Go-down along Haile Selassie Avenue, Nairobi.

Who founded Easy Coach?

Azym Dossa founded the company in December 2003. He stepped down as Managing Director in 2025 and passed away in February 2026. The company continues under new management.

How do I book a ticket?

Book on the official website (easycoachkenya.com), the Android app “Easycoach Booking”, via Buupass, by calling 0709 100 000 / 0726 354 300, or at any Easy Coach booking office. Payment is via M-Pesa.

Which destinations does Easy Coach serve?

Over 35 destinations mainly in Western Kenya, Nyanza and Rift Valley (Kisumu, Kitale, Busia, Malaba, Mumias, Kakamega, Eldoret, Siaya, Bondo, Kisii, Migori, Sirare, etc.) plus Kampala, Uganda.

Do they offer parcel/courier services?

Yes. Letters and parcels are delivered to all branches, usually same day or within 24 hours. Contact parcels@easycoachkenya.com or any branch.

How can I contact Easy Coach?

Call centre: 0709 100 000 · Bookings: 0726 354 300 / 0738 200 300 · Email: support@easycoachkenya.com or bookings@easycoachkenya.com · Website: easycoachkenya.com

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Listed on Business.co.ke · Business Listings Kenya · Last Updated: August 2026 ·
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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