ICEA LION Group Contacts, Branches, Services & Head Office 2026

Grace Wanjiku
9 Min Read

✓ Info Verified

🦁 Insurance · Pensions · Investments · Trusts

ICEA LION Group

East African financial services group offering life and general insurance, pensions, investments and trusts. Head office at ICEA LION Centre, Riverside Park, Chiromo Road. Confirm products when you call.

📍 ICEA LION Centre, Riverside Park, Chiromo Road, Westlands
📞 Contact centre 0719 071 999
🌐 icealion.com

🏷️ Key Facts

Group nameICEA LION Group
Also known asICEA Lion · ICEA LION Life · ICEA LION General
BackgroundFormed from the combination of Insurance Company of East Africa (ICEA) and Lion of Kenya Insurance (LOK). Heritage often traced to 1895 through LOK roots.
CategoryLife insurance · General insurance · Pensions · Asset management / investments · Trusts
Regional footprintKenya (HQ) · Uganda · Tanzania
Head officeICEA LION Centre, Riverside Park, Chiromo Road, Westlands, Nairobi
Contact centre0719 071 999
Main lines020 2750 000 · 020 2750 999 · 0719 071 000 · 0730 151 000
Emailcontactcentre@icealion.com · info@icealion.com · insurance@icealion.com
Websiteicealion.com · icealion.co.ke
PostalP.O. Box 30190-00100 / 46143-00100, Nairobi
RegulatorInsurance Regulatory Authority (IRA) for insurance entities · related capital markets rules for investments

📋 About ICEA LION Group

ICEA LION Group is a Kenyan financial services group that sells life and general insurance, pensions, investment products and trust services. The modern group was built from the coming together of Insurance Company of East Africa and Lion of Kenya. The brand is common across Kenya and also has operations in Uganda and Tanzania.

The head office is ICEA LION Centre at Riverside Park on Chiromo Road in Westlands, Nairobi. Client-facing branches sit in the CBD, Upper Hill, Westlands and major towns such as Mombasa, Kisumu, Nakuru, Eldoret, Thika, Nyeri and Meru. If you need a quote, claim update or policy change, start with the contact centre on 0719 071 999 or the switchboard lines 020 2750 000 / 0719 071 000.

Products cover medical and motor as well as life savings plans, pensions and unit trusts. Digital channels, including self-service portals and WhatsApp assistants for some products (for example motor renewal), are promoted on company channels. Exact benefits and hospital panels change, so confirm current terms on icealion.com or with an authorised adviser before you buy.

🛡️ Products & Services

👤 Life assurance
🏥 Medical / health
🚗 Motor insurance
🏠 General / property lines
👴 Pensions
📈 Investments / unit trusts
📜 Corporate trusteeship
🏢 Corporate & bancassurance

Product names and cover limits change with underwriting. Use icealion.com, the contact centre or an authorised agent for a current quote.

📍 Head Office & Selected Branches

Head officeICEA LION Centre, Riverside Park, Chiromo Road, Westlands, Nairobi
Tel: 020 2750 000 · 0719 071 000 · 0730 151 000 · Contact centre 0719 071 999
Kenyatta Avenue / CBDJKUAT Towers (public branch lists; floors have varied over time — confirm when you call)
University WayAmbank House (ground and upper floors listed in company materials)
Upper HillWilliamson House, 4th Ngong Avenue
WestlandsUnga House, Muthithi Road
Mombasa RoadTulip House
Town branchesThika · Nakuru · Eldoret · Kisumu · Nyeri · Meru · Mombasa (Nyali / town) and further agencies on icealion.com

Branch floors and direct lines change. Confirm the street address and hours on 0719 071 999 or the website before you travel.

🕐 Opening Hours & Practical Information

Typical branch hours: Monday–Friday about 8:00 am – 5:00 pm · Saturday mornings (often to 1:00 pm) at some offices. Confirm for your branch.

Contact centre: 0719 071 999
Switchboard: 020 2750 000 · 0719 071 000 · 0730 151 000
Email: contactcentre@icealion.com · info@icealion.com

Self-service: Company materials promote online portals and digital channels (including WhatsApp assistants for selected products such as motor). Check icealion.com for the current links.

Tip: Have your policy number ready for claims and service requests. Medical and motor panels change, so ask for the current list for your plan.

⭐ Customer Information

📞 Primary care line: 0719 071 999
🏢 HQ: ICEA LION Centre, Riverside Park, Chiromo Road
🦁 One-stop offering: Insurance · Pensions · Investments · Trusts
🌍 Region: Kenya, Uganda, Tanzania
🕐 Busy periods: Month-end, renewals and claim peaks can mean longer waits

⭐ Customer Reviews

Have you used ICEA LION for life, medical, motor, pensions or investments? We welcome genuine feedback.

📧 Send Your Review by Email

Include your rating (1–5 stars), name (optional), product type and your honest experience.
Reviews are moderated before publication. Your personal information will not be published without your consent.

📸 Photos

Head office – ICEA LION Centre, Riverside Park

HQ

Head office – ICEA LION Centre, Riverside Park

Client service desk – Branch network

Service desk

Client service – Branch network

Financial services – Insurance & investments

Products

Financial services – Insurance & investments

👆 Swipe to view more photos

📍 Location & Map (ICEA LION Centre)

📍 ICEA LION Centre, Riverside Park, Chiromo Road, Westlands, Nairobi
Open in Google Maps →

📬 Contact Details

Contact centre0719 071 999
Main switchboard020 2750 000 · 020 2750 999
Mobile lines0719 071 000 · 0730 151 000
Emailcontactcentre@icealion.com · info@icealion.com
Websiteicealion.com
Head officeICEA LION Centre, Riverside Park, Chiromo Road, Westlands
PostalP.O. Box 30190-00100 / 46143-00100, Nairobi

Prefer icealion.com and verified company pages. Confirm any WhatsApp or payment channel with the contact centre before you share policy details or money.

❓ Frequently Asked Questions

Where is ICEA LION head office?

ICEA LION Centre, Riverside Park, Chiromo Road, Westlands, Nairobi.

What is the main customer care number?

Contact centre 0719 071 999. Switchboard 020 2750 000 / 0719 071 000 / 0730 151 000.

Does ICEA LION only sell insurance?

No. The group positions itself around insurance, pensions, investments and trusts.

Is ICEA LION only in Kenya?

Headquartered in Kenya, with group operations also in Uganda and Tanzania.

Is this your business?

Claim this listing or report incorrect information.

Claim Listing or Report Error


Information last checked: September 2026
Source: icealion.com / icealion.co.ke materials, Kenya Trade Portal and public branch lists. Branch floors, phones and product terms can change. Confirm on 0719 071 999 or the official website.
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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