Jubilee Insurance Kenya — Life, Health & General Insurance, Nairobi | Business Listings Kenya

Grace Wanjiku
11 Min Read

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🛡️ Insurance & Asset Management

Jubilee Insurance Kenya

East Africa’s leading regional composite insurer — life, health, general insurance, and asset management. Promoting a Live-Free Lifestyle since 1937.

📍 Jubilee Insurance House, Wabera Street, Nairobi
🛡️ Life, Health & General Insurance
📅 Since 1937
👥 450,000+ Medical Cover Clients

📋 About Jubilee Insurance Kenya

Jubilee Insurance has been promoting a “Live-Free Lifestyle” in East Africa since 1937, growing into the region’s leading composite insurer offering a diverse range of life, health, general insurance, and asset management solutions. Jubilee Insurance Kenya is wholly owned by Jubilee Holdings Limited (JHL), a company listed and among the top performers on East African stock exchanges, with its headquarters at Jubilee Insurance House on Wabera Street, Nairobi. Jubilee Holdings Limited recently marked its 88th Annual General Meeting in June 2026, reporting a Profit Before Tax of KES 7.2 billion, up 15% year-on-year.

Jubilee Insurance’s core business spans life assurance products for family financial security, general insurance to protect assets and property, health/medical insurance covers recognised at over 2,000 medical facilities across Kenya, and investment and retirement planning solutions including the Jubilee Money Market Fund. The company serves a client base exceeding 450,000 for medical cover alone, and operates through an extensive branch network across Nairobi, Mombasa, Kisumu, Thika, and other Kenyan towns, supported by a network of independent sales agents. Jubilee is also active in corporate social responsibility, sponsoring The Blue Company Project in partnership with UNODC, uniting over 500 businesses across East Africa against corruption.

🏷️ Company Details

IndustryInsurance & Asset Management
Founded1937
Parent CompanyJubilee Holdings Limited (JHL) — Listed on East African Stock Exchanges
RegulatorInsurance Regulatory Authority (IRA)
Head OfficeJubilee Insurance House, Wabera Street, Nairobi
CityNairobi, Kenya
Postal AddressP.O. Box 30376-00100, GPO, Nairobi, Kenya
FY2025 Profit Before TaxKES 7.2 Billion (Up 15% YoY)
Medical Cover Clients450,000+
Medical Facility Network2,000+ Facilities Nationwide
Regional PresenceKenya, Uganda, Tanzania, Burundi
Phone0709 901 000 / 0719 222 111
General Line0709 949 000
Emailinfo@jubileekenya.com / Talk2Us@jubileekenya.com
Websitejubileeinsurance.com

⚙️ Products & Services

🔵 Life Assurance Plans
🔵 J Care Health Insurance (6 Coverage Levels)
🔵 Senior Citizens Medical Cover (65+)
🔵 Children’s Health Cover
🔵 Family Physician Program
🔵 General Insurance (Assets & Property)
🔵 Education Policy (Child Savings)
🔵 Fresh Graduate Fund
🔵 Jubilee Money Market Fund
🔵 High-Interest Deposit Fund
🔵 Occupational Retirement Benefit Scheme
🔵 Income Drawdown (Post-Retirement)
🔵 Faida Elite Insurance Plan
🔵 Bespoke Wealth Management

🏢 Branch Locations & Contacts

BranchLocationContact
Head Office (Nairobi)Jubilee Insurance House, Wabera Street020 328 1000 / 0709 901 000
Hospital RoadNew Sansora Building, Hospital Road, Nairobi020 328 1467
Moi RoadTower One, Moi Road, Nairobi020 328 1535
Moi AvenueAlexander House, Moi Avenue, Nairobi020 328 1727
ThikaMaisha Heights, 3rd Floor, Thika Town020 328 1000
Uganda RoadImperial Court, Along Uganda Road, Nairobi020 328 1510
Kimathi WaySohan Plaza, 3rd Floor, Kimathi Way, Nairobi020 328 1030/1031
MombasaJubilee Insurance House, Moi Avenue, Ganjoni020 328 1600
Mombasa RoadCapital Centre Mall, 1st Floor, Mombasa Road, Nairobi020 328 1000
Chiromo RoadVanguard House, 1st Crossway Road, Chiromo Road, Nairobi020 328 1520
KisumuKisumu Town0709 949 000

For the complete branch list with map search by county, visit jubileeinsurance.com/group/our-office-locations

🕐 Opening Hours

Monday8:00 AM – 5:00 PMOpen
Tuesday8:00 AM – 5:00 PMOpen
Wednesday8:00 AM – 5:00 PMOpen
Thursday8:00 AM – 5:00 PMOpen
Friday8:00 AM – 5:00 PMOpen
SaturdayClosed
SundayClosed
💻 Policy quotes, claims, and account management are available online 24/7 via jubileeinsurance.com. Emergency medical assistance lines may operate outside standard hours — confirm with your specific policy documentation.

🗺️ Service Areas

📍 Nairobi (10+ Branches)
📍 Mombasa
📍 Kisumu
📍 Thika
📍 2,000+ Partner Medical Facilities Nationwide
🌍 Uganda, Tanzania & Burundi

📸 Photos

Jubilee Insurance House — head office on Wabera Street, NairobiJubilee Insurance House — head office on Wabera Street, Nairobi
A Jubilee Insurance branch office serving clients across KenyaA Jubilee Insurance branch office serving clients across Kenya
J Care — Jubilee's flexible family health insurance planJ Care — Jubilee’s flexible family health insurance plan

Jubilee's Blue Company Project — uniting 500+ businesses against corruption in East Africa

Jubilee’s Blue Company Project — uniting 500+ businesses against corruption in East Africa

Swipe to view more photos

📍 Location & Map (Head Office)

📍 Jubilee Insurance House, Wabera Street, Nairobi, Kenya · Get Directions →

📬 Contact Information

🌐 Websitejubileeinsurance.com
📞 Phone0709 901 000 / 0719 222 111
📞 General Line0709 949 000
📧 Emailinfo@jubileekenya.com
🚨 Report Fraudreportfraud@jubileekenya.com
☎️ Whistleblower Hotline0800 722 626 (Confidential & Anonymous)
📍 Head OfficeJubilee Insurance House, Wabera Street, P.O. Box 30376-00100, GPO, Nairobi, Kenya

🔗 Social Media

⭐ Reviews & Ratings

4.0
⭐⭐⭐⭐
Client Rating

Jubilee Insurance is one of the most established and trusted insurers in Kenya, valued for its wide medical facility network, strong financial performance, and long institutional history dating back to 1937.

⭐ Leave a Review on Facebook

P
Patricia Wanjiru
Policyholder, Nairobi · May 2026
★★★★★

“I’ve had J Care family cover for three years and the wide hospital network means I can get treated almost anywhere without stress. Claims have generally been processed without much hassle when I’ve needed them.”

J
James Otieno
Investor, Nairobi · February 2026
★★★★★

“As a Jubilee Holdings shareholder, I’ve watched the company post strong profit growth year over year. Their reputation as one of the oldest and most stable insurers in East Africa gives me real confidence in the investment.”

C
Catherine Njeri
Senior Citizen Policyholder, Nakuru · October 2025
★★★★☆

“Got the senior citizens medical cover last year and it’s given me real peace of mind at my age. The premium is a bit steeper than younger age brackets, as expected, but the benefits and hospital access have been solid.”

D
Dennis Kariuki
Recent Graduate, Nairobi · September 2025
★★★★★

“Took up the Fresh Graduate Fund right after finishing university and it helped cushion me during my job search period. Not something I’ve seen many other insurers offer — a thoughtful product for young Kenyans starting out.”

📝 Share Your Experience

Are you a Jubilee Insurance policyholder or shareholder? Rate them and leave a comment below.





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❓ Frequently Asked Questions

Where is Jubilee Insurance head office located?

Jubilee Insurance's head office is at Jubilee Insurance House, Wabera Street, Nairobi. P.O. Box 30376-00100, GPO, Nairobi, Kenya.

How do I contact Jubilee Insurance customer service?

Call 0709 901 000, 0719 222 111, or the general line 0709 949 000. Email info@jubileekenya.com or Talk2Us@jubileekenya.com. Visit jubileeinsurance.com for online quotes and service.

What is J Care?

J Care is Jubilee Health Insurance's flexible medical cover offering 6 levels of coverage, including a prestigious top-tier plan, allowing families to choose the level of protection that fits their needs and budget.

How many hospitals accept Jubilee medical cover?

Jubilee Health Insurance covers are recognised at more than 2,000 medical facilities across Kenya. You can locate specific facilities using the Service Locator tool on jubileeinsurance.com, referencing your specific policy's provider panel.

How do I report suspected fraud at Jubilee Insurance?

Share your complaint with reportfraud@jubileekenya.com or call the confidential and anonymous Whistleblower Hotline on 0800 722 626. You can also report through the tip-offs.com anonymous reporting platform.

Is Jubilee Insurance a public company?

Yes. Jubilee Insurance Kenya is wholly owned by Jubilee Holdings Limited (JHL), which is listed and among the top-performing companies on East African stock exchanges. JHL held its 88th Annual General Meeting in June 2026.

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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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