Thika Level 5 Hospital — County Referral Hospital, Kiambu County

Grace Wanjiku
10 Min Read
✓ Verified Listing
🏥 County Referral Hospital — KEPH Level 5

Thika Level 5 Hospital

A county referral hospital serving Kiambu County and the fast-growing Thika area, with a 300+ bed capacity and a dedicated Newborn Unit.

📍 General Kago Road, Thika Town, Kiambu County
🏥 County Referral Hospital — Level 5
🛏️ 300+ Beds
🕐 Open 24 Hours

📋 About Thika Level 5 Hospital

Thika Level 5 Hospital, formerly known as Thika District Hospital and Thika Provincial General Hospital, is a county referral hospital owned by the Ministry of Health, located along General Kago Road in Thika Town, Biashara sub-location, Thika West District, Kiambu County. As a KEPH Level 5 facility, the hospital serves as the main referral centre for Thika Town and the wider surrounding area of Kiambu County, a rapidly growing urban region with significant healthcare demand.

The hospital has a bed capacity exceeding 300 and is equipped to provide emergency care, inpatient and outpatient services, maternal and child health care, dialysis, radiology (including CT scan), and oncology (cancer treatment) services. Its Newborn Unit operates 24 hours a day and reports monitoring and supporting an average of 90 newborns daily, including infants born prematurely, critically ill, or with medical complications. The hospital also hosts the Thika Cancer Care community-based organisation (CBO), reflecting a broader focus on cancer care in the region.

⚠️ Serious Patient Safety Concern on Record: A publicly posted patient account describes a serious adverse maternal-newborn incident at this hospital, alleging prolonged unattended labour, a lack of fetal heart monitoring, and a newborn later diagnosed with meconium aspiration syndrome and meningitis after being discharged without antibiotics or further testing, with the baby reportedly only receiving urgent care after being taken to a private hospital. We have not been able to independently verify this account or determine whether it was investigated or resolved by the hospital. We are including it here in the interest of patient safety and transparency rather than omitting it. If you have information about this incident, or represent the hospital and wish to respond, please contact us so this listing can be updated accordingly.

🏷️ Hospital Details

TypePublic County Referral Hospital
KEPH LevelLevel 5
OwnerMinistry of Health
Former NamesThika District Hospital; Thika Provincial General Hospital
AddressGeneral Kago Road, Biashara, Thika Town, Kiambu County
CityThika, Kiambu County, Kenya
Postal AddressP.O. Box 227-01000, Thika, Kenya
Bed Capacity300+
Phone+254 722 106797 / 067-31693 / 067-21621
Alternative Mobile0758 721999
Emailinfo@thikalevel5.go.ke
Websitethikalevel5.go.ke

⚙️ Services Offered

🔵 24-Hour Emergency & Casualty
🔵 Inpatient & Outpatient Services
🔵 Maternity & Labour Ward
🔵 Newborn Unit (NBU) — 24 Hours
🔵 Dialysis
🔵 Radiology (Including CT Scan)
🔵 Oncology (Cancer Treatment)
🔵 General Surgery
🔵 Laboratory Services
🔵 Pharmacy

🕐 Opening Hours

MondayOpen 24 HoursOpen
TuesdayOpen 24 HoursOpen
WednesdayOpen 24 HoursOpen
ThursdayOpen 24 HoursOpen
FridayOpen 24 HoursOpen
SaturdayOpen 24 HoursOpen
SundayOpen 24 HoursOpen
🚨 Emergency and inpatient services operate 24/7 per multiple independent listings, though we could not confirm this directly from an official hospital source. Please confirm specific department hours by phone before visiting.

🗺️ Service Areas

📍 Thika Town, Kiambu County
📍 Thika West District
📍 Wider Kiambu County (Referral Hub)

📸 Photos

Thika Level 5 Hospital General Kago Road Thika Town

 Thika Level 5 Hospital along General Kago Road, Thika Town

Thika Level 5 Hospital Newborn Unit NBU Kenya

 The hospital’s Newborn Unit, supporting an average of 90 newborns daily

Thika Level 5 Hospital radiology CT scan Kenya

 The hospital’s radiology unit, offering CT scan services

Thika Cancer Care CBO oncology Thika Level 5 Hospital

 Thika Cancer Care, a community-based organisation supporting oncology patients

📍 Location & Map

📍 General Kago Road, Thika Town, Kiambu County, Kenya · Get Directions →

📬 Contact Information

🌐 Websitethikalevel5.go.ke
📞 Phone+254 722 106797 / 067-31693 / 067-21621
📧 Emailinfo@thikalevel5.go.ke
📍 AddressGeneral Kago Road, Biashara, Thika Town, P.O. Box 227-01000, Kiambu County, Kenya

🔗 Social Media

⭐ Reviews & Ratings

3.0
⭐⭐⭐
Patient Rating

As a major public county referral hospital, feedback on Thika Level 5 is mixed. Community reports generally describe professional staff and valued maternal and child health services, alongside recurring concerns about wait times during peak hours. As noted above, at least one serious, unverified adverse-outcome account has also been publicly reported and should be weighed by prospective patients alongside other reviews.

J
Joyce Mumbi
Outpatient, Thika · 6 April 2026
★★★★☆

“Doctors were thorough and explained my treatment plan clearly. Waiting time in outpatient was fairly long on the day I visited, which I understand is common at a busy referral hospital serving this many people.”

S
Samuel Njenga
Dialysis Patient, Thika · 14 January 2026
★★★★★

“Grateful to have dialysis available here without needing to travel to Nairobi three times a week. The renal team has been consistent and professional throughout my treatment.”

📝 Share Your Experience

Have you visited Thika Level 5 Hospital? Rate them and leave a comment below.





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❓ Frequently Asked Questions

Does Thika Level 5 Hospital accept SHA (Social Health Authority)?

Yes. As a public Level 5 county referral hospital, it is expected to be SHA-contracted. We recommend confirming directly with the hospital on +254 722 106797 or checking sha.go.ke before your visit.

Where is Thika Level 5 Hospital located?

The hospital is on General Kago Road, Biashara, Thika Town, Kiambu County. P.O. Box 227-01000, Thika, Kenya.

What was Thika Level 5 Hospital previously called?

The hospital was previously known as Thika District Hospital and Thika Provincial General Hospital before being classified as a KEPH Level 5 county referral facility.

Does the hospital offer cancer treatment?

Yes. Thika Level 5 offers oncology services and hosts Thika Cancer Care, a community-based organisation supporting cancer patients in the region.

Is there a concerning report about this hospital I should know about?

Yes — see the notice above this section. A serious, unverified patient safety account has been publicly posted regarding a maternal-newborn incident. We recommend prospective patients weigh this alongside other reviews and ask the hospital directly about their maternity and newborn monitoring protocols if this is a concern for you.

How do I contact Thika Level 5 Hospital?

Call +254 722 106797, 067-31693, or 067-21621. Email info@thikalevel5.go.ke.

Listed on Business.co.ke · Business Listings Kenya · Last Updated: June 2026 ·
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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