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KCB Bank Kenya — Branches, Contacts & Banking Services | Business Listings Kenya

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KCB Bank Kenya

East Africa’s largest commercial bank serving over 26 million customers across 200+ branches in Kenya since 1896.

📍 Kencom House, Nairobi, Kenya
🏦 Commercial Banking
📅 Est. 1896
🏢 200+ Branches Nationwide

📋 About KCB Bank Kenya

KCB Bank Kenya Limited is East Africa’s largest commercial bank by branch network, founded in 1896 and headquartered at Kencom House, Moi Avenue, Nairobi. Licensed and regulated by the Central Bank of Kenya, KCB is a subsidiary of KCB Group PLC — which is cross-listed on the Nairobi Securities Exchange, Uganda Securities Exchange, Dar es Salaam Stock Exchange, and Rwanda Over the Counter Market.

With an asset base exceeding KES 977.5 billion and over 26 million customers, KCB operates more than 200 branches across all 47 counties in Kenya, supported by over 700 ATMs and 13,849 agents countrywide. The bank offers a full suite of personal, business, corporate, and digital banking services including KCB M-PESA, KCB Mobile App, and the KCB Vooma mobile wallet.

🏷️ Company Details

Industry Commercial Banking & Financial Services
Founded 1896
Parent Company KCB Group PLC
Head Office Kencom House, Moi Avenue, Nairobi, Kenya
Asset Base KES 977.5 Billion+
Customers 26.2 Million+
Branches in Kenya 200+ across all 47 Counties
ATMs 700+ (including Pesapoint & Kenswitch)
Stock Exchange NSE, USE, DSE & Rwanda OTC
Regulator Central Bank of Kenya (CBK)

⚙️ Services Offered

🔵 Personal Banking
🔵 Business Banking
🔵 Corporate Banking
🔵 KCB M-PESA
🔵 KCB Vooma Wallet
🔵 Mobile & Internet Banking
🔵 Savings & Fixed Deposits
🔵 Mortgage & Home Loans
🔵 Asset Finance
🔵 Trade Finance
🔵 Insurance Products
🔵 Forex & International Transfers
🔵 Investment Banking
🔵 Credit Cards

🕐 Working Hours

Monday 8:30 AM – 4:00 PM Open
Tuesday 8:30 AM – 4:00 PM Open
Wednesday 8:30 AM – 4:00 PM Open
Thursday 8:30 AM – 4:00 PM Open
Friday 8:30 AM – 4:00 PM Open
Saturday 8:30 AM – 12:00 PM Open
Sunday Closed
📱 KCB Mobile App, KCB M-PESA & ATMs available 24/7. Some mall branches have extended hours.

📍 Location & Map (Head Office)

📍 Kencom House, Moi Avenue, Nairobi, Kenya · Get Directions →

📬 Contact Information

🌐 Website ke.kcbgroup.com
📞 Contact Centre +254 711 087 001 /
+254 732 187 001 /
+254 20 228 7000
📞 WhatsApp +254 711 087 087
📞 Card Support +254 711 087 222
📍 Head Office Kencom House, Moi Avenue, P.O. Box 48400-00100, Nairobi, Kenya

🔗 Social Media

⭐ Reviews

4.2
⭐⭐⭐⭐
Google Rating

KCB Bank is widely trusted by Kenyans for its extensive branch network covering all 47 counties, reliable digital banking, and long-standing heritage as East Africa’s largest commercial bank since 1896.

⭐ Leave a Review on Google

❓ Frequently Asked Questions

Where is KCB Bank head office in Kenya?

KCB Bank’s head office is at Kencom House, Moi Avenue, P.O. Box 48400-00100, Nairobi, Kenya.

How do I contact KCB Bank customer care?

Call +254 711 087 001, +254 732 187 001, or +254 20 228 7000. WhatsApp is available on +254 711 087 087. Card support is on +254 711 087 222.

How many KCB branches are in Kenya?

KCB Bank operates over 200 branches across all 47 counties in Kenya, supported by 700+ ATMs and 13,849 agents countrywide — the widest banking network in East Africa.

What is KCB M-PESA?

KCB M-PESA is a mobile banking product offered through Safaricom’s M-PESA platform in partnership with KCB Bank. It allows customers to save, borrow, and manage money directly from their M-PESA menu without visiting a branch.

What are KCB Bank’s working hours?

Most KCB branches are open Monday to Friday 8:30 AM – 4:00 PM and Saturday 8:30 AM – 12:00 PM. Branches in malls may have extended hours. KCB Mobile App and ATMs are available 24/7.

When was KCB Bank founded?

KCB Bank Kenya was founded in 1896, making it one of the oldest and largest financial institutions in East Africa with over 128 years of banking heritage in Kenya.

Listed on Business.co.ke · Information verified as of June 2026 ·
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