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Metropol CRB Kenya — Credit Reports, Scores & Clearance Certificate | Business Listings Kenya

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Metropol Corporation Limited

Kenya’s leading Credit Reference Bureau helping individuals, businesses and lenders manage credit risk, access finance, and build financial credibility since 1996.

📍 Upper Hill, Nairobi, Kenya
📊 Credit Reference Bureau
📅 Founded 1996
🏦 CBK Licensed CRB

📋 About Metropol Corporation

Metropol Corporation Limited is Kenya’s leading credit reference and business information company, founded in 1996 and headquartered at KCB Towers, 15th Floor, Upper Hill, Nairobi. Licensed by the Central Bank of Kenya on 6 April 2011, Metropol provides credit reference bureau services to all banks, microfinance institutions, SACCOs, and other lenders operating within Kenya.

Metropol leverages full-file credit information and alternative data from MFIs, SACCOs, HELB, utilities, mobile phone companies, and providers of goods and services on credit to help customers improve their access to finance. In 2006, Metropol partnered with GCR to provide credit rating services that enable corporates to raise capital. The company also operates a national office network with branches in Nairobi, Mombasa, Kisumu, and Nakuru, and its services are also available at Huduma Centres countrywide.

🏷️ Company Details

Industry Credit Reference Bureau & Business Information
Founded 1996
CBK Licensed 6 April 2011
Head Office 15th Floor, KCB Towers, Kenya Road, Upper Hill, Nairobi
Postal Address P.O. Box 35331-00200, Nairobi, Kenya
M-PESA Paybill 20388 (Account No: Your National ID)
USSD Code *433#
Regulator Central Bank of Kenya (CBK)

⚙️ Services Offered

🔵 Credit Reports
🔵 Credit Score
🔵 CRB Clearance Certificate
🔵 Credit Listing & Delisting
🔵 Credit Risk Management
🔵 Credit Ratings (GCR)
🔵 Business Information Reports
🔵 SME Business Advisory
🔵 Lender Credit Solutions
🔵 Metropol CRB App
🔵 USSD Credit Check (*433#)
🔵 Media & Enterprise Development

💰 Key Charges

Service Cost How to Pay
CRB Registration KES 100 M-PESA Paybill 20388
Credit Report KES 50 – 200 M-PESA / Online
Clearance Certificate KES 2,200 M-PESA Paybill 20388
USSD Credit Check Dial *433# Any Mobile Network

🕐 Working Hours

Monday 8:00 AM – 5:00 PM Open
Tuesday 8:00 AM – 5:00 PM Open
Wednesday 8:00 AM – 5:00 PM Open
Thursday 8:00 AM – 5:00 PM Open
Friday 8:00 AM – 5:00 PM Open
Saturday Closed
Sunday Closed
📱 Credit checks available 24/7 via USSD *433# or the Metropol CRB App on any mobile network.

📍 Location & Map

📍 15th Floor, KCB Towers, Kenya Road, Upper Hill, Nairobi · Get Directions →

📬 Contact Information

🌐 Website metropol.co.ke
📧 Email creditbureau@metropol.co.ke
📞 Phone +254 709 834 000 /
+254 730 884 000
📲 USSD *433#
💳 M-PESA Paybill 20388 (Account No: National ID Number)
📍 Address 15th Floor, KCB Towers, Kenya Road, Upper Hill, P.O. Box 35331-00200, Nairobi, Kenya

🔗 Social Media

⭐ Reviews

4.0
⭐⭐⭐⭐
Google Rating

Metropol CRB is widely recognised for its fast, accessible credit checking services via USSD *433# and the Metropol App, making it easy for Kenyans to know and improve their credit status before applying for loans.

⭐ Leave a Review on Google

❓ Frequently Asked Questions

How do I check my CRB status on Metropol?

Dial *433# on any mobile network to check your CRB status instantly. You can also download the Metropol CRB App or visit metropol.co.ke to access your full credit report and credit score.

How do I register with Metropol CRB?

Pay KES 100 via M-PESA Paybill Number 20388, using your National ID number as the account number. Once registered, you can access your credit report and monitor your credit profile via *433# or the Metropol App.

How do I get a CRB Clearance Certificate from Metropol?

Pay KES 2,200 via M-PESA Paybill 20388 using your National ID as account number, then apply online at metropol.co.ke or visit their offices at KCB Towers, 15th Floor, Upper Hill, Nairobi. The certificate confirms you have no negative CRB listing.

Where is Metropol CRB head office?

Metropol CRB head office is at the 15th Floor, KCB Towers, Kenya Road, Upper Hill, Nairobi. Their postal address is P.O. Box 35331-00200, Nairobi. Services are also available at Huduma Centres countrywide.

How do I get delisted from Metropol CRB?

To get delisted, you must first repay the outstanding loan that caused the listing. Once repaid, your lender is required to update your CRB status within 30 days. You can follow up with Metropol directly on +254 709 834 000 or email creditbureau@metropol.co.ke.

Is Metropol CRB available outside Nairobi?

Yes. Metropol has offices in Nairobi, Mombasa, Kisumu, and Nakuru. Additionally, all Metropol CRB services are available at Huduma Centres across Kenya, and can be accessed nationwide via *433# or the Metropol App.

Listed on Business.co.ke · Information verified as of June 2026 ·
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