Sidian Bank Kenya: Branches, Contacts, USSD & Bank Code

Grace Wanjiku
7 Min Read

✓ Verified Listing

🏦 Commercial Bank

Sidian Bank

A Kenyan commercial bank offering personal, SME and business banking services. Headquartered at K-Rep Centre, Wood Avenue, Kilimani, Nairobi.

📍 K-Rep Centre, Wood Avenue, Kilimani, Nairobi
📞 +254 711 058 000
🌐 sidianbank.co.ke

🏷️ Key Facts

CategoryCommercial Bank
Founded1984 (as K-Rep Bank); rebranded Sidian Bank in 2016
RegulatorCentral Bank of Kenya
Bank Code066
SWIFT CodeSIDNKENA
USSD Code*527#
HeadquartersK-Rep Centre, Wood Avenue, Kilimani, Nairobi
Postal AddressP.O. Box 25363 – 00603, Nairobi

📋 About Sidian Bank

Sidian Bank is a licensed commercial bank in Kenya regulated by the Central Bank of Kenya. It began in 1984 as K-Rep Bank, originally focused on microfinance, and rebranded to Sidian Bank in 2016.

The bank provides personal, SME and business banking services across Kenya. Its head office is located at K-Rep Centre on Wood Avenue in Kilimani, Nairobi. Customers can access services through a nationwide branch network, ATMs, the SidianVIBE mobile app, USSD *527# and internet banking.

Sidian Bank serves individuals, small and medium enterprises and larger businesses with deposit accounts, loans, digital banking, money transfer and trade-related solutions.

⚙️ Products & Services

Personal & Business Accounts
Loans & Credit Facilities
Mobile Banking (*527# & SidianVIBE)
Internet & Corporate Banking
ATM & Card Services
Money Transfer Services
Trade Finance & Business Solutions
Fixed Deposits & Savings

Digital channels include the SidianVIBE app and USSD *527# for balance enquiries, transfers, payments, airtime and mobile loans. Money transfer options and M-Pesa agency services are available at many branches.

📍 Branches & Locations

Sidian Bank operates a network of branches across Kenya. Below are key Nairobi locations. Most branches follow standard hours of Monday–Friday 8:00 AM – 4:00 PM and Saturday 8:00 AM – 12:00 noon (closed Sundays and public holidays). Some mall branches have extended hours.

BranchLocationTypical HoursATM
Kilimani (Head Office)K-Rep Centre, Wood AvenueMon–Fri 8AM–4PM · Sat 8AM–12PM
WestlandsThe Mall, Waiyaki WayMon–Fri 9AM–5PM · Sat 9AM–1PM
KarenMytown Mall, Lang’ata RoadMon–Fri 9AM–5PM · Sat 9AM–1PM
Two RiversTwo Rivers Mall, Limuru RoadMon–Fri 9AM–5PM · Sat 9AM–2PM
Moi AvenueGuilders Building / MKU BuildingMon–Fri 8AM–4/5PM · Sat 8AM–12/1PM
Kenyatta AvenueStandard Building, Kenyatta AvenueMon–Fri 8AM–4PM · Sat 8AM–12PM
BuruburuVision Plaza / T-Square MallMon–Fri 8AM–4PM · Sat 8AM–12PM
GikombaKensta Metal & Hardware, Pumwani RoadMon–Fri 8AM–4PM · Sat 8AM–12PM
MlolongoMerchant Shopping Arcade, Mombasa RoadMon–Fri 8AM–4PM · Sat 8AM–12PM
SameerSameer Business Park, Mombasa RoadMon–Fri 8AM–4PM · Sat 8AM–12PM

Other Nairobi branches include Kangemi, Kenyatta Market, River Road, Rongai, Kiambu Road, Kamakis and more. The bank also has branches in Thika, Mombasa, Nakuru, Eldoret, Kisumu, Meru, Embu, Nyeri and other towns across Kenya.

View all branches & ATMs on the official website →

🅿️ Practical Information

🕐 Opening Hours

Call Centre: Monday – Sunday, 8:00 AM – 11:00 PM
Typical Branch Hours: Mon–Fri 8:00 AM – 4:00 PM · Saturday 8:00 AM – 12:00 noon · Sunday & Public Holidays: Closed
Some mall branches (Westlands, Karen, Two Rivers, etc.) operate extended hours.

USSD Code*527#
SWIFT CodeSIDNKENA
Bank Code066
Toll-free (Loan queries)0800 722 231
Customer SupportCall centre daily 8:00 AM – 11:00 PM

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📸 Photos

Sidian Bank head office exterior at K-Rep Centre, Wood Avenue, Kilimani, Nairobi

Head Office – K-Rep Centre, Kilimani

Sidian Bank modern banking hall interior showing customer service counters and waiting area

Branch Interior – Modern banking hall

ATM & Digital Channels – Self-service bankingATM & Digital Channels – Self-service banking

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📍 Location & Map

📍 K-Rep Centre, Wood Avenue, Kilimani, Nairobi
Open in Google Maps →

📬 Contact Details

Call Centre+254 711 058 000
Toll-free (Loans)0800 722 231
Emailtalktous@sidianbank.co.ke
Websitesidianbank.co.ke
Head OfficeK-Rep Centre, Wood Avenue, Kilimani, Nairobi
Postal AddressP.O. Box 25363 – 00603, Nairobi

❓ Frequently Asked Questions

What is Sidian Bank’s USSD code?

Dial *527# to access mobile banking services including balance checks, transfers, payments and other self-service options.

What is the SWIFT code for Sidian Bank?

The SWIFT / BIC code is SIDNKENA. Use this for international wire transfers.

What is the customer care number?

Call +254 711 058 000. The call centre is open every day from 8:00 AM to 11:00 PM. For loan queries there is also a toll-free line: 0800 722 231.

Where is the head office located?

K-Rep Centre, Wood Avenue, Kilimani, Nairobi. Postal address: P.O. Box 25363 – 00603, Nairobi.

What are typical branch opening hours?

Most branches operate Monday to Friday from 8:00 AM to 4:00 PM and on Saturday from 8:00 AM to 12:00 noon. Some mall branches have extended hours. Always confirm with your local branch.

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Information last checked: August 2026
Source: Official business information and publicly available records
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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