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Equity Bank Kenya
Kenya’s largest bank by customer base serving over 20 million customers through 212+ branches, 345+ ATMs, and 42,000+ agents across the country since 1984.
🏦 Commercial Banking
📅 Founded 1984
🏢 212+ Branches Nationwide
📋 About Equity Bank Kenya
Equity Bank Kenya Limited is the largest bank subsidiary of Equity Group Holdings Plc, founded in 1984 as Equity Building Society and incorporated as a commercial bank in 2014. Headquartered at Equity Centre on Hospital Road, Upper Hill, Nairobi, it is the largest bank in Kenya by customer base with over 20.1 million customers and an asset base exceeding KSh 1.75 trillion as of mid-2024.
The bank operates over 212 branches spread across all 47 counties in Kenya, supported by more than 42,622 agents, 27,291 merchants, over 1 million Pay with Equity (PWE) merchants, and 345+ ATMs. Equity Bank is well known for pioneering financial inclusion through its agency banking model, the Equitel mobile banking platform, and accessible loan products for individuals, SMEs, and corporates. The bank is regulated by the Central Bank of Kenya and listed on the Nairobi Securities Exchange under the ticker EQTY. The Group CEO is James Mwangi and the Chairman is Isaac Macharia.
🏷️ Company Details
| Industry | Commercial Banking & Financial Services |
| Founded | 1984 (as Equity Building Society) |
| Parent Company | Equity Group Holdings Plc |
| Group CEO | James Mwangi |
| Chairman | Isaac Macharia |
| Head Office | 9th Floor, Equity Centre, Hospital Road, Upper Hill, Nairobi |
| City | Nairobi, Kenya |
| Postal Address | P.O. Box 75104-00200, Nairobi, Kenya |
| Customers | 20.1 Million+ (Largest in Kenya) |
| Branches | 212+ Nationwide (50+ in Nairobi alone) |
| ATMs | 345+ |
| Agents | 42,622+ |
| Asset Base | KSh 1.75 Trillion (mid-2024) |
| Stock Exchange | NSE: EQTY | USE: EBL |
| Employees | 13,102 (2023) |
| Regulator | Central Bank of Kenya (CBK) |
⚙️ Services Offered
🔵 Business Banking
🔵 Corporate Banking
🔵 Equitel Mobile Banking
🔵 Equity Mobile App
🔵 Agency Banking
🔵 Pay with Equity (PWE)
🔵 Savings & Fixed Deposits
🔵 Personal & Business Loans
🔵 Mortgage & Home Loans
🔵 Asset Finance
🔵 Trade Finance
🔵 Insurance Products
🔵 Forex & International Transfers
🔵 Fanikisha Women Banking
🔵 Credit & Debit Cards
🕐 Opening Hours
| Monday | 8:30 AM – 4:00 PM | Open |
| Tuesday | 8:30 AM – 4:00 PM | Open |
| Wednesday | 8:30 AM – 4:00 PM | Open |
| Thursday | 8:30 AM – 4:00 PM | Open |
| Friday | 8:30 AM – 4:00 PM | Open |
| Saturday | 8:30 AM – 12:00 PM | Open |
| Sunday | — | Closed |
🗺️ Service Areas
📍 Mombasa County
📍 Kisumu County
📍 Nakuru County
📍 Eldoret (Uasin Gishu)
📍 Kiambu County
📍 All 47 Counties in Kenya
🌍 Uganda, Tanzania, Rwanda, DRC, S. Sudan
📸 Photos
Photos of Equity Bank branches, Equity Centre, and banking services.
Visit equitygroupholdings.com/ke or their social media pages for official photos.
📍 Location & Map (Head Office)
📍 Equity Centre, Hospital Road, Upper Hill, Nairobi · Get Directions →
📬 Contact Information
| 🌐 Website | equitygroupholdings.com/ke |
| 📞 Customer Care | +254 763 063 000 |
| customercare@equitybank.co.ke | |
| 📍 Head Office | 9th Floor, Equity Centre, Hospital Road, Upper Hill, Nairobi, Kenya |
| 🏙️ City | Nairobi, Kenya |
| 📮 Postal Address | P.O. Box 75104-00200, Nairobi, Kenya |
🔗 Social Media
⭐ Reviews
Equity Bank is widely praised for its accessibility, financial inclusion mission, innovative digital banking through Equitel and the Equity App, and its extensive branch and agent network that reaches even the most remote parts of Kenya.
❓ Frequently Asked Questions
Listed on Business.co.ke · Business Listings Kenya · Last Updated: June 2026 ·
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