Uber Eats Kenya — Food Delivery from Local Restaurants Nairobi | Business Listings Kenya

David Mwangi
10 Min Read

✓ Verified Listing

🍔 Food Delivery & Takeout

Uber Eats Kenya

Order food online from 80+ restaurants in Nairobi — track your delivery by the minute, browse menus and ratings, and get your favourite meals delivered straight to your door.

📍 Nairobi & Mombasa, Kenya
🍔 Food Delivery Platform
📅 Launched in Kenya 2016
🏪 80+ Restaurant Partners (Nairobi)

📋 About Uber Eats Kenya

Uber Eats is the food delivery arm of Uber, the global ride-hailing and delivery technology company. Uber officially began operating in Kenya on 17th June 2015, initially offering ride-hailing services in Nairobi before later launching Uber Eats to expand into food delivery in local markets including Nairobi and Mombasa. Through the Uber Eats app, customers can browse menus, view restaurant ratings, place an order, and track delivery progress in real time, all from their phone.

Uber Eats currently partners with dozens of restaurants and food outlets across Nairobi, ranging from fast food chains to local Swahili, Ethiopian, Nigerian, Mexican, and Italian eateries, as well as supermarkets offering grocery delivery. Deliveries are carried out by independent delivery partners using motorbikes, bicycles, or cars depending on the city. Restaurants interested in joining the platform can sign up as merchant partners to reach new customers through the app, supported by tools such as Uber Eats Manager for tracking orders, sales data, and customer insights.

🏷️ Company Details

IndustryFood Delivery & Online Ordering Platform
Parent CompanyUber Technologies Inc.
Operating in Kenya Since17 June 2015 (Uber); Uber Eats added subsequently
Nairobi Office (Greenlight Hub)The Riverfront, Ground Floor, Prof. David Wasawo Drive, Westlands
CityNairobi, Kenya
Mombasa OfficeRockwall Plaza, Links Road, Nyali
Restaurant Partners (Nairobi)80+ Restaurants
Websiteubereats.com/ke
ℹ️ Note: As a global platform, Uber Eats does not publish a dedicated customer-facing phone line in Kenya. All ordering, payments, and support are handled through the app or website. The Greenlight Hub office above is primarily for driver and delivery-partner support, not for customer food orders.

⚙️ Services Offered

🔵 Restaurant Food Delivery
🔵 Restaurant Pickup / Takeout
🔵 Grocery & Supermarket Delivery
🔵 Real-Time Order Tracking
🔵 In-App Restaurant Ratings & Reviews
🔵 Card & Mobile Payments
🔵 Restaurant Partner Onboarding
🔵 Uber Eats Manager (Merchant Tools)

🕐 Operating Hours

MondayVaries by restaurant (typically 8AM–11PM)Open
TuesdayVaries by restaurant (typically 8AM–11PM)Open
WednesdayVaries by restaurant (typically 8AM–11PM)Open
ThursdayVaries by restaurant (typically 8AM–11PM)Open
FridayVaries by restaurant (typically 8AM–Midnight)Open
SaturdayVaries by restaurant (typically 8AM–Midnight)Open
SundayVaries by restaurant (typically 9AM–11PM)Open
📱 The Uber Eats app itself is available 24/7 — actual delivery hours depend on each individual restaurant’s own operating times shown in-app.

🗺️ Service Areas

📍 Nairobi (Westlands, Kilimani, Karen, CBD & more)
📍 Mombasa (Nyali & Surrounding Areas)

📸 Photos Uber app

Uber Eats App Interface

uber

Delivery Partner on Motorbike

greenlight
Greenlight Hub, Westlands

uber eats

Restaurant Partner Storefront

📍 Location & Map (Greenlight Hub, Nairobi)

📍 The Riverfront, Ground Floor, Prof. David Wasawo Drive, Westlands, Nairobi · Get Directions →

📬 Contact Information

🌐 Order Onlineubereats.com/ke
📱 Customer SupportIn-app Help or help.uber.com/ubereats
🏪 Restaurant Sign-Upmerchants.ubereats.com/ke
📍 Nairobi OfficeThe Riverfront, Prof. David Wasawo Drive, Westlands, Nairobi
🏙️ Mombasa OfficeRockwall Plaza, Links Road, Nyali, Mombasa

🔗 Social Media

⭐ Reviews & Ratings

4.2
⭐⭐⭐⭐
App Store Rating

Uber Eats Kenya is generally well rated for its wide restaurant selection, real-time delivery tracking, and easy checkout, though experiences can vary by restaurant and delivery partner.

B
Brian Kiplagat
Customer, Westlands · April 2026
★★★★★

“I order at least twice a week through Uber Eats. The live tracking is great so I know exactly when my food will arrive. Wide variety of restaurants in Westlands and Kilimani to choose from.”

E
Esther Nyambura
Customer, Karen · February 2026
★★★★☆

“App is easy to use and payment options are convenient. My only issue is that delivery fees can add up quickly during peak hours. Food quality generally arrives well, just depends on the restaurant.”

K
Kevin Mutua
Restaurant Partner, Kilimani · December 2025
★★★★☆

“We signed our restaurant up as a partner last year and it has brought us a lot of new customers we wouldn’t have reached otherwise. The merchant tools help us track orders well. Commission fees are something to budget carefully for.”

F
Faith Wairimu
Customer, CBD Nairobi · October 2025
★★★★★

“Very convenient for my lunch breaks at work. I can order from multiple restaurants near the CBD and it usually arrives within 30 minutes. The ratings on each restaurant help me decide what to try.”

📝 Share Your Experience

Have you ordered through Uber Eats Kenya? Rate them and leave a comment below.

★
★
★
★
★
Click to rate



Reviews are moderated before publishing. Please be honest and respectful.

❓ Frequently Asked Questions

Is Uber Eats available in Kenya?

Yes. Uber Eats operates in Nairobi and Mombasa, Kenya, offering food delivery from a wide range of partner restaurants through the Uber Eats app or website.

How do I order food on Uber Eats Kenya?

Download the Uber Eats app or visit ubereats.com/ke, enter your delivery address, browse restaurants near you, select your items, and check out. You can track your order in real time once it's confirmed.

How do I sign up my restaurant on Uber Eats?

Visit merchants.ubereats.com/ke/en/s/signup to register your restaurant as a partner. Uber Eats provides onboarding support, a tablet for order management, and access to Uber Eats Manager for tracking sales and customer insights.

Does Uber Eats Kenya have a customer service phone number?

Uber Eats does not publish a dedicated customer support phone line for Kenya. Support is handled through the in-app Help section or at help.uber.com/ubereats. Drivers and delivery partners can visit the Greenlight Hub in Westlands for in-person assistance.

Where is the Uber office in Nairobi?

The Uber Greenlight Hub in Nairobi is located at The Riverfront, Ground Floor, Prof. David Wasawo Drive, Westlands. This office mainly supports drivers and delivery partners rather than handling customer food orders.

Can I get groceries delivered through Uber Eats Kenya?

Yes. In addition to restaurant food, Uber Eats Kenya partners with select supermarkets and grocery outlets, allowing customers to order everyday essentials for delivery through the same app.

Listed on Business.co.ke · Business Listings Kenya · Last Updated: June 2026 ·
Report an error or update this listing

🚀 Want Your Business Listed on Business.co.ke for Free?

Join hundreds of verified Kenyan businesses already listed on our directory. Get found by thousands of customers searching for your services every day.

📩 Contact Us Today — It's Free

Share This Article
Follow:
David Mwangi is a Nairobi-based business journalist specializing in Kenyan corporate news, economic policy, and regulatory developments. With experience in commercial reporting, he closely follows updates from the eCitizen platform, Kenya Revenue Authority (KRA), and the Central Bank of Kenya (CBK). His reporting focuses on helping readers understand how policy changes, business trends, and government regulations affect companies and individuals across Kenya. He can be reached at david.mwangi@business.co.ke
Leave a Comment

Leave a Reply

Your email address will not be published. Required fields are marked *