JW Marriott Hotel Nairobi — Kenya’s Tallest 5-Star Hotel, Westlands

Grace Wanjiku
11 Min Read

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🏨 5-Star Hotel

JW Marriott Hotel Nairobi

The beauty of the African savannah meets elegant design — Kenya’s tallest 5-star hotel at 35 storeys, in the heart of Westlands.

📍 Chiromo Lane, Westlands, Nairobi
🏨 315+ Rooms · 35 Storeys
🏢 Part of Marriott International
🕐 24-Hour Front Desk

📋 About JW Marriott Hotel Nairobi

JW Marriott Hotel Nairobi is Kenya’s tallest 5-star hotel, rising 35 storeys above the Westlands commercial district and forming a distinctive part of Nairobi’s skyline. Located on Chiromo Lane, the hotel is a joint venture bringing the Marriott International brand’s global luxury standards to East Africa, offering effortless access to the Nairobi Expressway, the CBD, and Jomo Kenyatta International Airport, roughly a 15 to 20-minute drive away via Museum Hill and Waiyaki Way. The property sits just over a kilometre from the Nairobi National Museum and within easy reach of the Karen Blixen Museum, Maasai Market, the Bomas of Kenya, and Karura Forest.

The hotel offers more than 315 sophisticated guestrooms and 51 serviced apartments, alongside five internationally inspired dining destinations: MIDI Café & Patisserie for all-day quick bites; Myna Restaurant for buffet breakfasts and Sunday family brunches; Hudson Tavern Bar & Grill for sports viewing and classic American fare; Mughal, a fine-dining venue; and Mr. Pang Sky Bar & Lounge on the 31st floor, serving Pan-Asian cuisine with a premium whiskey library and panoramic city views. For events, the hotel offers over 1,700 square metres of thoughtfully designed space, including a grand ballroom, executive boardrooms, and eight intimate meeting rooms, all infused with natural light. Guests can also unwind at Nairobi Spa by JW, the infinity pool, and a fully equipped fitness centre.

🏷️ Hotel Details

Type5-Star International Hotel (Marriott International)
AddressChiromo Lane, Westlands, Nairobi
CityNairobi, Kenya
Distance to Nairobi CBD~3 km
Distance to JKIA~15-20 Minutes via Nairobi Expressway
Distance to Wilson Airport~5 km
Height35 Storeys (Tallest 5-Star Hotel in Kenya)
Rooms & Apartments315+ Rooms, 51 Serviced Apartments
Event Space1,700+ m² (Ballroom, Boardrooms, 8 Meeting Rooms)
Check-In / Check-Out3:00 PM / 12:00 PM
Phone+254 719 010 888
Fax+254 719 010 777
Toll-Free (International)+800 228 9290
Websitemarriott.com — JW Marriott Nairobi

⚙️ Services & Amenities

🔵 24-Hour Front Desk
🔵 5 Restaurants & Bars
🔵 Nairobi Spa by JW
🔵 Infinity / Outdoor Swimming Pool
🔵 Fitness Centre & Sauna
🔵 Grand Ballroom & 8 Meeting Rooms
🔵 Business Centre
🔵 Airport Shuttle & Personalised Transfers
🔵 Self & Valet Parking
🔵 Concierge Services
🔵 Accessible Rooms & Facilities
🔵 Laundry & Dry Cleaning
🔵 Cribs / Infant Beds Available

🍽️ Dining

🍽️ MIDI Café & Patisserie (All-Day)
🍽️ Myna Restaurant (Buffet & Sunday Brunch)
🍽️ Hudson Tavern Bar & Grill (Sports & American Fare)
🍽️ Mughal (Fine Dining)
🍽️ Mr. Pang Sky Bar & Lounge (31st Floor, Pan-Asian)

🕐 Availability

Front Desk & Room Service: Open 24 Hours, 7 Days a Week
🏨 Reception, concierge, and room service are available 24/7. Restaurant hours vary by venue — Mr. Pang Sky Bar operates evenings, while MIDI Café runs from early breakfast through afternoon. Confirm exact hours with the front desk on arrival.

🗺️ Service Areas

📍 Westlands, Nairobi
📍 Nairobi CBD & Museum Hill Area
📍 Nairobi Expressway Corridor
🌍 International Business & MICE Travellers

📸 Photos

JW Marriott Hotel Nairobi's 35-storey towerJW Marriott Hotel Nairobi’s 35-storey tower — the tallest 5-star hotel in Kenya
JW Marriott Hotel Nairobi lobby interior KenyaThe grand lobby, blending African savannah-inspired design with modern elegance
JW Marriott Hotel Nairobi Mr Pang Sky Bar 31st floor KenyaMr. Pang Sky Bar & Lounge on the 31st floor, with panoramic views of Nairobi

JW Marriott Hotel Nairobi infinity pool spa Kenya

The infinity pool and Nairobi Spa by JW, offering a tranquil escape in the city

Swipe to view more photos

📍 Location & Map

📍 Chiromo Lane, Westlands, Nairobi, Kenya · Get Directions →

📬 Contact Information

🌐 Websitemarriott.com — JW Marriott Nairobi
📞 Phone+254 719 010 888
📠 Fax+254 719 010 777
📞 Toll-Free (International)+800 228 9290
♿ Accessibility Enquiries+254 719 010 888
📍 AddressChiromo Lane, Westlands, Nairobi, Kenya

🔗 Social Media

⭐ Reviews & Ratings

4.5
⭐⭐⭐⭐⭐
Guest Rating

Guests consistently highlight the hotel’s striking height and skyline views, the variety across its five dining venues (especially Mr. Pang Sky Bar), and the seamless Nairobi Expressway access to and from the airport.

⭐ Leave a Review

L
Lydia Wanjiru
Corporate Guest, Nairobi · 14 March 2026
★★★★★

“Hosted a two-day summit in one of the executive boardrooms and the natural light pouring in with the skyline as a backdrop made a huge difference to the mood in the room. Event specialists handled every AV request without a hitch.”

D
Daniel Okwiri
Leisure Guest, Nairobi · 2 January 2026
★★★★★

“Went up to Mr. Pang Sky Bar for a birthday dinner and the 31st floor views over Nairobi at sunset were unforgettable. Whiskey library was an unexpected bonus for my husband — the mixology cocktails were excellent too.”

R
Rachel Turner
International Traveller, USA · 27 October 2025
★★★★☆

“Landed at JKIA and was checked in within 15-20 minutes thanks to the Expressway link — genuinely convenient after a long-haul flight. Room was spacious with great city views, though it took a little longer than I expected for room service on my first night.”

S
Susan Muthoni
Family Guest, Nairobi · 8 August 2025
★★★★★

“Booked a serviced apartment for a two-week stay while relocating and it worked out perfectly — much more space than a standard room, with the same excellent service. The kids loved the pool and the concierge arranged a Nairobi National Museum visit for us effortlessly.”

📝 Share Your Experience

Have you stayed at JW Marriott Hotel Nairobi? Rate them and leave a comment below.

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❓ Frequently Asked Questions

Where is JW Marriott Hotel Nairobi located?

The hotel is on Chiromo Lane, Westlands, Nairobi — about 3 km from the CBD and roughly 15-20 minutes from Jomo Kenyatta International Airport via the Nairobi Expressway.

Is JW Marriott Nairobi really the tallest hotel in Kenya?

Yes. At 35 storeys, JW Marriott Hotel Nairobi is the tallest 5-star hotel in the country, offering guests panoramic views over the city, particularly from Mr. Pang Sky Bar on the 31st floor.

How do I contact the hotel for reservations?

Call +254 719 010 888 or the international toll-free line +800 228 9290. You can also book directly via marriott.com or contact the Concierge team for airport transfer arrangements.

What dining options does the hotel offer?

The hotel has five dining venues: MIDI Café & Patisserie, Myna Restaurant, Hudson Tavern Bar & Grill, Mughal fine dining, and Mr. Pang Sky Bar & Lounge on the 31st floor.

Does the hotel offer serviced apartments?

Yes. Alongside its 315+ guestrooms, JW Marriott Nairobi offers 51 serviced apartments, suited to extended stays and relocations.

Does the hotel accommodate guests with disabilities?

Yes. The hotel offers accessible rooms and common areas. For specific enquiries relating to accessibility, call +254 719 010 888 directly.

Listed on Business.co.ke · Business Listings Kenya · Last Updated: June 2026 ·
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Grace Wanjiku is a commerce writer dedicated to helping small and medium enterprises (SMEs) thrive in East Africa. A graduate of Commerce from the University of Nairobi, she focuses on digital banking solutions, mobile money integration, and local market trends across Kenya’s counties. When not analyzing market shifts, Grace manages verified data updates for the Business.co.ke local directory. She can be reached at grace.wanjiku@business.co.ke
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