Naivas Supermarket Kenya — Branches, Contacts & Online Shopping | Business Listings Kenya

David Mwangi
David Mwangi
Business Listings
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naivas

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Naivas Supermarket

Kenya’s largest supermarket chain — a homegrown retail giant with over 106 outlets nationwide, serving millions of Kenyans since 1990.

📍 Sameer Industrial Park, Nairobi
🛒 Retail & Grocery
📅 Founded 1990
🏪 106+ Outlets Nationwide

📋 About Naivas Supermarket

Naivas Supermarket is Kenya’s largest supermarket chain, founded on 27 July 1990 and headquartered at Sameer Industrial Park, Nairobi. As a proudly homegrown, majority family-owned business, Naivas has grown from a single outlet to over 106 branches across Kenya as of 2024 — ahead of all competitors including Quickmart which has 51 outlets.

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The chain employs over 8,000 people and recorded gross sales of approximately US$860 million in 2022. Naivas was a pioneer in establishing Kenya’s first Foodmarket concept and continues to lead in retail innovation through advanced inventory management, e-commerce via naivas.online, and a customer loyalty programme. The chain is chaired by Simon Gashwe Mukuha and managed by David Kimani Mukuha as Managing Director.

🏷️ Company Details

IndustryRetail & Grocery
Founded27 July 1990
OwnershipPrivate — Majority Family Owned
ChairmanSimon Gashwe Mukuha
Managing DirectorDavid Kimani Mukuha
Head OfficeSameer Industrial Park, Road C, Off Enterprise Road, Nairobi
Outlets106+ Nationwide (Largest in Kenya)
Employees8,000+
Gross SalesUS$860 Million (2022)

⚙️ Products & Services

🔵 Fresh Produce & Groceries
🔵 Household Appliances
🔵 Clothing & Fashion
🔵 Personal Care Products
🔵 Home Care Products
🔵 Entertainment Products
🔵 Gifts & Vouchers
🔵 Online Grocery Shopping
🔵 Home Delivery
🔵 Customer Loyalty Programme
🔵 Naivas App
🔵 Foodmarket (In-store)

🕐 Working Hours

Monday8:00 AM – 9:00 PMOpen
Tuesday8:00 AM – 9:00 PMOpen
Wednesday8:00 AM – 9:00 PMOpen
Thursday8:00 AM – 9:00 PMOpen
Friday8:00 AM – 9:00 PMOpen
Saturday8:00 AM – 9:00 PMOpen
Sunday8:00 AM – 9:00 PMOpen
🏪 4 branches open 24/7: Naivas Moi Avenue, Naivas Development House, Naivas Westlands, and Naivas Green House (Adams Arcade).

📍 Location & Map (Head Office)

📍 Sameer Industrial Park, Road C, Off Enterprise Road, Nairobi · Get Directions →

📬 Contact Information

🌐 Websitenaivas.online
📧 Emailonlinesupport@naivas.co.ke
📞 Phone+254 111 184 200
📍 Head OfficeSameer Industrial Park, Road C, Off Enterprise Road, P.O. Box 61600-00200, Nairobi, Kenya

🔗 Social Media

⭐ Reviews

4.3
⭐⭐⭐⭐
Google Rating

Naivas is widely loved by Kenyans for its affordable prices, wide product range, convenient locations, and the pioneering Foodmarket experience. It remains the go-to supermarket for millions of households across Kenya.

⭐ Leave a Review on Google

❓ Frequently Asked Questions

How many Naivas branches are there in Kenya?

As of 2024, Naivas operates over 106 outlets across Kenya, making it the largest supermarket chain in the country ahead of Quickmart which has 51 outlets.

Does Naivas offer online shopping and delivery?

Yes. Naivas offers online grocery shopping and home delivery through their website naivas.online and the Naivas mobile app available on Android and iOS.

Which Naivas branches are open 24 hours?

Four Naivas branches operate 24 hours: Naivas Moi Avenue, Naivas Development House (both in Nairobi CBD), Naivas Westlands, and Naivas Green House at Adams Arcade.

How do I contact Naivas customer care?

You can reach Naivas customer care on +254 111 184 200 or email onlinesupport@naivas.co.ke. Customer care is available Monday to Friday 9AM–7PM and weekends 9AM–6PM.

Where is Naivas head office?

Naivas head office is located at Sameer Industrial Park, Road C, Off Enterprise Road, Nairobi, Kenya. P.O. Box 61600-00200.

When was Naivas Supermarket founded?

Naivas Supermarket was founded on 27 July 1990 as a family-owned business. It has since grown to become Kenya’s largest supermarket chain with over 8,000 employees and 106+ outlets nationwide.

Listed on Business.co.ke · Information verified as of June 2026 ·
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ByDavid Mwangi
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David Mwangi is a Nairobi-based business journalist specializing in Kenyan corporate news, economic policy, and regulatory developments. With experience in commercial reporting, he closely follows updates from the eCitizen platform, Kenya Revenue Authority (KRA), and the Central Bank of Kenya (CBK). His reporting focuses on helping readers understand how policy changes, business trends, and government regulations affect companies and individuals across Kenya. He can be reached at david.mwangi@business.co.ke
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