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UBA Kenya Bank
A subsidiary of United Bank for Africa Plc, offering personal, SME, corporate and digital banking services. Headquartered at Imperial Court, Westlands, Nairobi.
📞 +254 711 027 099
🌐 ubakenya.com
🏷️ Key Facts
| Category | Commercial Bank |
| Founded | 2009 (licensed by CBK) |
| Regulator | Central Bank of Kenya |
| Bank Code | 76 |
| SWIFT Code | UNAFKENA |
| USSD Code | *467# |
| Headquarters | Imperial Court, Westlands Road, Nairobi |
| Postal Address | P.O. Box 34154 – 00100, Nairobi |
| Parent Company | United Bank for Africa Plc (Nigeria) |
📋 About UBA Kenya
UBA Kenya Bank Limited is a licensed commercial bank and a subsidiary of United Bank for Africa Plc, one of Africa’s leading pan-African banking groups with operations across 20 African countries and key international centres.
The bank commenced operations in Kenya in October 2009 after receiving a licence from the Central Bank of Kenya. Its head office is located at Imperial Court on Westlands Road in Nairobi. UBA Kenya offers personal, SME and corporate banking services with a strong focus on digital banking, trade finance and cross-border payments.
It currently operates five branches — three in Nairobi (Westlands, Upper Hill and Industrial Area), one in Nakuru and one in Mombasa — serving customers across the country through branches, digital channels and the USSD code *368#.
⚙️ Products & Services
Loans & Credit Facilities
Digital & Mobile Banking
Trade Finance & Cross-border Payments
PesaLink & Money Transfer
Corporate Banking
Cards & ATM Services
FX & International Transfers
UBA Kenya places strong emphasis on digital channels and pan-African connectivity, enabling customers to bank conveniently and send money across Africa and internationally.
📍 Branches & Locations
UBA Kenya operates five branches. Key locations and typical details are listed below. Always confirm current hours with the branch.
| Branch | Location | Notes |
|---|---|---|
| Westlands (Head Office) | Imperial Court, Westlands Road, Nairobi | Main branch & HQ |
| Upper Hill | NHIF Building, Ragati Road, Upper Hill | Corporate & retail |
| Industrial Area / Enterprise | Enterprise Centre, Enterprise Road | Industrial Area |
| Nakuru | Vickers House, Kenyatta Avenue / Street | Rift Valley |
| Mombasa | Harbour House, Moi Avenue | Coast |
View latest branch details on the official website →
🅿️ Practical Information
🕐 Opening Hours
Customer Fulfillment Centre: Available for enquiries (call +254 711 027 099 / +254 730 727 099)
Typical Branch Hours: Monday – Friday (standard banking hours). Confirm with individual branches for Saturday service and public holidays.
| USSD Code | *467# |
| SWIFT Code | UNAFKENA |
| Bank Code | 76 |
| Main Phone | +254 711 027 099 / +254 730 727 099 |
| cfckenya@ubagroup.com | |
| Available via official numbers listed on website |
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📸 Photos
Head Office – Imperial Court, Westlands
Branch Interior – Customer service area
Digital Banking – Self-service channels
👆 Swipe to view more photos
📍 Location & Map
📍 Imperial Court, Westlands Road, Westlands, Nairobi
Open in Google Maps →
📬 Contact Details
| Call Centre | +254 711 027 099 / +254 730 727 099 |
| cfckenya@ubagroup.com | |
| Website | ubakenya.com |
| Head Office | Imperial Court, Westlands Road, Nairobi |
| Postal Address | P.O. Box 34154 – 00100, Nairobi |
🔗 Official Links
❓ Frequently Asked Questions
What is UBA Kenya’s USSD code?
Dial *467# to access UBA Kenya mobile banking services.
What is the SWIFT code for UBA Kenya?
The SWIFT / BIC code is UNAFKENA. Use this for international wire transfers.
What is the customer care number?
Call +254 711 027 099 or +254 730 727 099. You can also email cfckenya@ubagroup.com.
Where is the head office located?
Imperial Court, Westlands Road, Westlands, Nairobi. Postal address: P.O. Box 34154 – 00100, Nairobi.
How many branches does UBA Kenya have?
UBA Kenya currently has five branches: Westlands (Head Office), Upper Hill, Industrial Area (Enterprise Road) in Nairobi, plus branches in Nakuru and Mombasa.
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Information last checked: August 2026
Source: Official business information and publicly available records
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