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GA Insurance
One of Kenya’s longer-established insurers for general and medical cover, with a life subsidiary. Part of the I&M Group family. Head office at GA Insurance House, Ralph Bunche Road. Confirm products when you call.
📞 0709 626 000
🌐 gainsuranceltd.com
🏷️ Key Facts
| Legal name | GA Insurance Limited |
| Also known as | GA Kenya · General Accident (historical parentage) |
| Life subsidiary | GA Life Assurance Limited (same campus / group channels) |
| Category | General insurance · Medical insurance · Life & retirement solutions (via GA Life) |
| Background | Roots in General Accident UK. Incorporated as a Kenyan company in 1979. Acquired by I&M Bank Group in 2006. Regional presence includes Kenya, Tanzania and Uganda. |
| Head office | 4th Floor, GA Insurance House, Ralph Bunche Road, Nairobi |
| Main phone | 0709 626 000 · also listed 0730 926 000 |
| 24hr medical contact centre | 0709 626 400 · also listed 0730 926 400 |
| Older landline (directories) | 020 271 1633 |
| insure@gakenya.com · atyourservice@gakenya.com (public directories) | |
| Website | gainsuranceltd.com/ke · gakenya.com |
| Postal | P.O. Box 42166-00100, Nairobi |
| Office hours (official) | Monday–Friday, 8:30 am – 5:15 pm |
📋 About GA Insurance
GA Insurance Limited is a Kenyan general and medical insurer with a long local history. The brand traces parentage to General Accident UK and was incorporated in Kenya in 1979. In 2006 it was acquired by I&M Bank Group. The company underwrites property, motor, engineering, marine, WIBA and medical lines among other general classes.
In 2013 the group launched GA Life Assurance Limited for life and retirement products. The shared Nairobi address is GA Insurance House on Ralph Bunche Road (often listed as 4th floor for general / 3rd floor for life in older materials). Day-to-day contact for general queries is 0709 626 000. For medical emergencies and 24-hour support the official site lists 0709 626 400.
GA also operates in Tanzania and Uganda under related GA brands. Product terms and hospital panels change, so confirm cover on gainsuranceltd.com or with an authorised intermediary before you buy.
🛡️ Products & Services
🚗 Motor insurance
🏠 Property / fire
🏗️ Engineering
⚓ Marine
👷 WIBA / liability
👤 Life & retirement (GA Life)
🏢 Corporate packages
Exact benefits and excesses depend on the product. Call 0709 626 000 or use the official website for a current quote.
📍 Head Office & Branches
| Head office | 4th Floor, GA Insurance House, Ralph Bunche Road, Nairobi 0709 626 000 · P.O. Box 42166-00100 |
| Westlands | 2nd Floor, The Westwood, Westlands, Nairobi 0790 500 708 |
| Mombasa | Upper Mezzanine Floor, Biashara Building, Nyerere Avenue 0733 319 804 · P.O. Box 84081-80100 |
| Kisumu | Jubilee House / Bon Accord House area, Oginga Odinga / Temple Road (public lists vary slightly) 0733 522 221 · P.O. Box 7706-40100 |
| GA Life | GA Insurance House, Ralph Bunche Road · life@gakenya.com (company materials) |
Confirm the exact floor and building name when you call. Branch details are taken from the official contact page and company profiles.
🕐 Opening Hours & Practical Information
Office hours: Monday–Friday, 8:30 am – 5:15 pm (official contact page).
Main line: 0709 626 000
24hr medical centre: 0709 626 400 (also 0730 926 400 on company posts)
Email: insure@gakenya.com
Tip: For medical claims and hospital admissions, use the 24-hour medical line first. Have your policy number ready. Public holidays may change office hours; medical support is advertised as 24/7.
⭐ Customer Information
📞 Main care: 0709 626 000
🏥 24hr medical: 0709 626 400
🏢 HQ: GA Insurance House, Ralph Bunche Road
🏦 Group link: I&M Bank Group (since 2006 acquisition)
🌍 Region: Kenya · Tanzania · Uganda
🕐 Busy periods: Month-end and claim peaks can mean longer waits at counters
⭐ Customer Reviews
Have you used GA Insurance for medical, motor, property or life cover? We welcome genuine feedback.
Include your rating (1–5 stars), name (optional), product type and your honest experience.
Reviews are moderated before publication. Your personal information will not be published without your consent.
📸 Photos
Head office – GA Insurance House, Ralph Bunche Road
Westlands branch – The Westwood
Client service – Branch network
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📍 Location & Map (GA Insurance House)
📍 GA Insurance House, Ralph Bunche Road, Nairobi
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📬 Contact Details
| Main phone | 0709 626 000 |
| Also listed | 0730 926 000 |
| 24hr medical | 0709 626 400 · 0730 926 400 |
| Landline (directories) | 020 271 1633 |
| insure@gakenya.com | |
| Website | gainsuranceltd.com/ke |
| Head office | 4th Floor, GA Insurance House, Ralph Bunche Road, Nairobi |
| Postal | P.O. Box 42166-00100, Nairobi |
📱 Social Media & Official Links
Prefer gainsuranceltd.com and verified @GAinsuranceltd channels. Confirm any payment instructions with the official care lines before you pay.
❓ Frequently Asked Questions
Where is GA Insurance head office?
GA Insurance House, 4th Floor, Ralph Bunche Road, Nairobi. Postal: P.O. Box 42166-00100.
What is the main phone number?
0709 626 000 (Mon–Fri 8:30 am – 5:15 pm). 24-hour medical contact centre: 0709 626 400.
Does GA sell life insurance?
Yes, through GA Life Assurance Limited, launched in 2013 for life and retirement solutions. Contact the group lines or life@gakenya.com as published on company materials.
Is GA only in Kenya?
Kenya is the home market. Related GA entities also operate in Tanzania and Uganda.
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Information last checked: September 2026
Source: gainsuranceltd.com/ke contact pages, company social posts and public directories. Branch floors and product terms can change. Confirm on 0709 626 000 or the official website.
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