Airtel Kenya headquarters at Parkside Towers, Nkrumah Road, Nairobi

 An Airtel Kenya retail shop offering SIM registration, device sales, and support

 An Airtel Money agent facilitating deposits and withdrawals for customers

Airtel’s expanding 5G network bringing fast data connectivity across Kenya

“Switched to Airtel mainly for the data bundles — much more affordable than what I was paying before for the same amount of data. Customer care on 100 has also been quick to resolve my issues whenever I’ve had them.”

“Airtel Money has made it easy for me to send money to my family upcountry. Fees are competitive and there are plenty of agents around Thika. International money transfer feature has also been useful when receiving money from relatives abroad.”

“Good pricing overall but network coverage in some parts of rural Kisumu County can be spotty compared to what I’ve experienced with the bigger network. Works fine within town though and customer service is generally helpful when I call in.”

“We moved our office lines to Airtel’s corporate plan and saved significantly on monthly costs. The account manager assigned to us has been responsive whenever we’ve had questions about our enterprise data package.”

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How do I contact Airtel Kenya customer care?

Dial 100 free of charge from your Airtel line, or 0733 100 100 from any other network (standard charges apply). If calling from abroad, dial +254 733 100 100. The call centre is available 24/7.

Where is Airtel Kenya head office?

Airtel Kenya's head office is at Parkside Towers, Nkrumah Road, Nairobi. P.O. Box 73146-00200, Nairobi, Kenya.

What is Airtel Money?

Airtel Money is Airtel's mobile money platform, allowing customers to send and receive money, pay bills, buy airtime and data bundles, save money, and make international money transfers directly from their phone.

When was Airtel launched in Kenya?

Airtel was originally launched in Kenya in 2000 as Kencell. It rebranded to Zain in 2008 and finally became Airtel in 2010, following Bharti Airtel's acquisition of Zain's African operations.

How do I access Airtel self-service options?

Dial *100# from your Airtel line to access a self-service USSD menu, where you can check your balance, buy bundles, manage Airtel Money, and access other account features without speaking to an agent.

Who owns Airtel Kenya?

Airtel Kenya is a subsidiary of Bharti Airtel Limited, a global telecommunications company headquartered in New Delhi, India, with mobile operations across 20+ countries in Asia and Africa.