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M-KOPA Kenya
Africa’s leading pay-as-you-go fintech providing solar lighting, smartphones, TVs, fridges, digital loans & insurance to over 7 million customers since 2011.
💡 Fintech & Connected Devices
📅 Founded 2011
🏪 65+ Service Centres
📋 About M-KOPA Kenya
M-KOPA is a leading African fintech company founded in 2011 in Nairobi, originally as a Safaricom-linked initiative to bring affordable solar power to off-grid households. Headquartered at M-KOPA House, George Padmore Road, Chania Avenue, off Ring Road, in Kilimani, Nairobi, the company combines world-class software, hardware, and a vast distribution network to serve hardworking individuals who are often overlooked by traditional financial institutions due to lack of formal salaries, collateral, or full digital connectivity.
Using digital micropayments and Internet of Things (IoT) technology, M-KOPA allows customers to acquire smartphones, solar lighting systems, televisions, refrigerators, and other essential products through flexible daily payment plans, after which ownership is transferred to the customer. The company has since expanded beyond devices into digital loans, health insurance, and affordable data bundles. M-KOPA now serves over 7 million customers across Kenya, Uganda, Tanzania, Ghana, and Nigeria, processing more than 1 million payments every day through one of the largest proprietary tech and data stacks in Africa. In Kenya alone, M-KOPA operates over 65 service centres supported by a wide network of sales agents.
🏷️ Company Details
| Industry | Fintech, Connected Devices & Asset Financing |
| Founded | 2011 (Nairobi, Kenya) |
| Head Office | M-KOPA House, George Padmore Road, Chania Avenue, Off Ring Road, Kilimani |
| City | Nairobi, Kenya |
| Postal Address | P.O. Box 51866-00100, Nairobi, Kenya |
| Customers | 7 Million+ across Africa |
| Service Centres (Kenya) | 65+ Nationwide |
| Daily Transactions | 1 Million+ Payments per Day |
| Markets | Kenya, Uganda, Tanzania, Ghana, Nigeria, South Africa |
| Phone | +254 707 333 222 (24/7 Hotline) |
| Website | m-kopa.com |
⚙️ Products & Services
🔵 Smartphones on Instalments
🔵 Digital TVs
🔵 Refrigerators
🔵 Digital Loans
🔵 Health Insurance
🔵 Affordable Data Bundles
🔵 Device Repair & After-Sales Support
🔵 IoT-Connected Asset Financing
🔵 M-KOPA App & Account Management
🔵 WhatsApp Support (Zara Bot)
🕐 Opening Hours
| Monday | 8:00 AM – 6:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Tuesday | 8:00 AM – 6:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Wednesday | 8:00 AM – 6:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Thursday | 8:00 AM – 6:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Friday | 8:00 AM – 6:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Saturday | 8:00 AM – 4:00 PM (Service Centres) · Hotline 24 Hours | Open |
| Sunday | Closed (Service Centres) · Hotline 24 Hours | Open |
🗺️ Service Areas
📍 Kisumu
📍 Mombasa
📍 Thika
📍 Kiambu
📍 Nakuru
📍 Eldoret
📍 Meru
📍 Bungoma
📍 Kakamega
📍 Machakos
📍 All Kenyan Counties (65+ Centres)
🌍 Uganda
🌍 Tanzania
🌍 Ghana
🌍 Nigeria
📸 Photos
M-KOPA House, Kilimani
M-KOPA House — head office on George Padmore Road, Kilimani, Nairobi
M-KOPA Solar Lighting Kit
Caption: M-KOPA pay-as-you-go solar lighting kit for off-grid homes
M-KOPA Smartphone Display
Caption: Smartphones available on flexible M-KOPA instalment plans
M-KOPA Service Centre
Caption: One of M-KOPA’s 65+ service centres across Kenya
📍 Location & Map
📍 M-KOPA House, George Padmore Road, Chania Avenue, Off Ring Road, Kilimani, Nairobi · Get Directions →
📬 Contact Information
| 🌐 Website | m-kopa.com |
| info@m-kopa.com | |
| 📞 24/7 Hotline | +254 707 333 222 |
| 💬 WhatsApp (Zara Bot) | +254 707 333 222 |
| 📍 Address | M-KOPA House, George Padmore Road, Chania Avenue, Off Ring Road, Kilimani, Nairobi, Kenya |
| 🏙️ City | Nairobi, Kenya |
| 📮 Postal Address | P.O. Box 51866-00100, Nairobi, Kenya |
🔗 Social Media
⭐ Reviews & Ratings
M-KOPA is widely praised for making essential products like solar power and smartphones accessible to everyday Kenyans through flexible daily payments, with helpful customer support via phone and WhatsApp.
“M-KOPA helped me get my first smartphone on daily payments when I couldn’t afford it upfront. The process was simple and the agent at the Kisumu service centre was very patient explaining everything to me.”
“My solar lighting system from M-KOPA has been a game changer for our home in the village. No more kerosene lamps. I paid it off in a few months and now it’s fully mine. Highly recommend for rural households.”
“I used M-KOPA’s digital loan feature when I needed quick cash for my business. Approval was fast through the app. Customer care on WhatsApp (Zara) responded quickly when I had questions about my repayment schedule.”
“Bought a TV and fridge from M-KOPA on instalments for my shop. After completing payments, ownership transferred smoothly with no hidden charges. The Thika service centre staff were friendly and helped with setup.”
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❓ Frequently Asked Questions
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